Question about Polycom SoundStation 2W (2200-07800-001) Wireless Audio Conference

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We've misplaced the instructions to our Soundstation 2w and can't figure out how to set up a conference call with two offsite people. Can you help with this?

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The user/admin guide can be downloaded from here
hope that helps

Posted on Aug 13, 2009

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How do i find an instruction manual for the machine so we can do conference calls? Help! Apparently it was tossed out or misplaced and w/all our high tech "stuff", it is a shame thast no one...


Here is a link to the manual.
http://support.polycom.com/global/documents/support/user/products/voice/soundstation2w_user_admin_guide.pdf
Hope it helps you?

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I can not get a dial tone on our new soundstation 2W I have unhooked one of our phone lines in our office so the line is good but does not work on the soundstation but works on our phone. When you try...


You need to update the software on the device. I called their support line and the tech explained everything. This has been a common problem with this conference phone.

Feb 07, 2011 | Polycom SoundStation 2W (2200-07800-001)...

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Polycom soundstation 2w has no signal. tel line is good, power to transmitter is good. Soundstation seems ok, can get to menu & settings ok.


Hello Edward,
This is a known issue with this product that requires a software upgrade to resolve. Please download "SoundStation2W Software Upgrade" from the Product Support page of our website and follow the included instructions. If you need any assistance please don't hesitate to call for assistance at 1-888-248-4143 Options 2, 4.

Regards,
James

Sep 14, 2010 | Polycom SoundStation 2W (2200-07800-001)...

1 Answer

How to reboot soundstation 2w polycom if you forgot the password


egistering Base Station on Polycom SoundStation 2W
Hold down 1,4 and 9 until green & red lights flash. Then hold down the page on the base station.
OR
You can register the base station to the console by:
1. press menu key
2. Select Admin Setup
3. Select Registration
4. You will see "Register with Base Station" in display. Press the Register softkey.
5. You will see "Power cycle base station then press ok". Unplug base and plug back in and press OK softkey.
6. You will see "Press and hold the paging button on the base for 10 seconds"
7. You will see Registering in the display on the console and then it should go to ready mode.

Mar 05, 2010 | Polycom SoundStation 2W (2200-07800-001)...

1 Answer

Usin for an internet conference


You need to buy a Computer Calling Kit from Polycom. That is essentially a cable with a 2.5mm connector to the Polycom Soundstation 2W on one end and two 3.5 mm connectors to the PC Sound card end (one to the Microphone port and the other to the Speakers port).

Mar 08, 2009 | Polycom SoundStation 2W (2200-07800-001)...

3 Answers

Polycom soundstation 2W


I went to Admn Setup to reboot the system from Please Wait.... & it doesn't work!! Best Solution posted on Sep 19, 2008 2%20stars.png
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Just had this problem with the 'please wait' - go into the admin setup and select Reboot Phone - it then works!

Jun 23, 2008 | Polycom SoundStation 2W (2200-07800-001)...

2 Answers

Polycom soundstation 2W


I thought well I wonder what holding down other buttons would do to get rid of this cursed PLEASE WAIT issue.
I tried * and # together and hey presto it worked.
I did however have to go in and turn IP mode off.

Jan 07, 2008 | Polycom SoundStation 2W (2200-07800-001)...

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