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Phillips does not make a hybrid cd / mp3 device. If you are able to insert a cd into the device and play it then it can only play audio cds and audio cds with mp3s on it. That is to say, it is not your standard MP3 player like an iPod etc. It is a cd player that can play mp3 cds.
connect it to the system and run "Device Manager"....its available for install in the cd provided alongwith the player....once connected to device manager,goto the repair tab and follow instructions...
You can get all the software for free from Philips website, although this one is generally Plug n Play. If the songs are not working, they are probably in the wrong format. The SA3025 can only read mp3 and UNPROTECTED WMA's (90% of WMA's are protected, and hence are not playable on the SA3025). iTunes format is also not acceptable to the device. Downlaod songs that are only in mp3 format, and you shouldn't have a problem.
There is a program that came with the installation CD called Philips Device Manager - you have to open it and click on the Repair tab. The program is available from Philips website if you have lost the CD.
If you are already using Media Player 10, this problem could also be caused by corrupt firmware on the player.
make sure you have Philips Device Manager installed, from the product CD.
Run Philips Device Manager, and select the restore or repair option, then follow the on-screen prompts.
This will format the player and re-flash the corrupt firmware. All tracks on the player will be deleted.
With the SA4010, it is sensitive to downloading large amounts of information all at once. As painful as this might be, try downloading one song at a time.
If this is a problem that didn't exist before, try resetting the player once by re-inserting the battery. If single song downloads fail, and this is a new problem Repair the device (WARNING: this will delete all songs off your player): 1) Open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website 2) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button (on this model, you will actually use the play/pause button instead of the volume + button) 3) Disconnect the GoGear from the computer and turn the GoGear off (if you haven't done so already) - hold in the play/pausebutton and continue to hold it as you reconnect the GoGear to the computer; after holding the play/pause button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the play/pause button); after the repair is successfully complete, your GoGear will be good as new.
Inside the Control Panels, look for System. Double-click System and choose Device Manager. Inside Device Manager, find the CD/DVD and "Uninstall" the device. Restart the computer and let it re-load the driver. This might help. You can also try a CD/DVD laser lens cleaner.