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Message shows paper jam even though there is no jam

We keep showing an error saying that we have a paper jam even though we do not. We have checked the machine very carefully but there is no jam. This is prevening us from recieving faxes or generating reports.

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  • cat_erickson Feb 26, 2009

    This worked perfectly, thank you!!!!!!

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Take all the paper out make sure there is no dirt or dust in the corners,then unplugg the machine for 30 sec. power back up and reload the paper

Posted on Feb 26, 2009

  • King3132 Feb 26, 2009

    take all the paper out make sure there is no dirt or dust in the corners,then unplugg the machine for 30 sec. power back up and reload the paper

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