We have a Zebra 4M Printer which is displaying ' Error Condtion Paper Out' but the barcode label roll of paper is not out.
When we start to print again it will go for a few seconds and then stop and display this message again.
We have tried turning on and off printer along with PC software but this does not solve.
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Re: Zebra 4M printer stopping due to error message
The printer is dirty sensor label or no label is calibrated. Turn off the printer and press FEED, CANCEL, PAUSE and turn on, release the keys to advancing the label, and let print be calibrated.
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This problem is a detection problem, due to a bad sensor selection or incorrect label size.
If the labels are white labels with a separation between each, select TRANSMISSIVE. If the labels are preprinted, select the TRANSMISSIVE PREPRINTED LABELS and set the threshold doing this.
With the printer in ONLINE, press PAUSE once, the message PAUSE appears in the display, press and hold on the PAUSE key, TRANSMISSIVE is displayed, release the key and press PAUSE until labels starts to feed, let feed some labels (5 or 6) and release the key. Press Restart and start to print.
Compare the 2 rolls, Pay close attention to the position ans size of the black mark. The black mark sensor in the zebra 2844 is not (where you would expect it to be) in the centre of the label. It is about 10mm to the right,
Try calibrating the printer to your labels.
Check my other solutions to see how to perform a manual calibration.
There is a small thumb screw under the paper guide that has an adjustable stop to hold the paper. If you load it correctly, you should have one on each side to guide the paper into the printer. Also, the machine has either a roller or a bar to hang the labels on, correct? The bar has an adjustable stop to keep the roll from moving around while you print. You may want to setup the media sensor about 1 cm from the left of the printer to make it less subject to this type of error. They come from the factory very close to the edge of the paper to allow for some card printers to work well out of the box. Most people use labels and this is not necessary. I hope I have given you some helpful information.
You get the error because the printer doesn't see any paper.
There are paper guides that need to be set for the size of the labels being printed. If you are switching from a 4" wide roll or sheet to a 3 1/2" label, you will have to move the slider in about 1/2". You will also have to calibrate the printer when you change label stock. If it won't calibrate, make sure the photoeye is hittint the break between labels. The photoeye is located where you insert the labels into the printhead path.
If you are using thermal paper and don't have to use ribbon, you will only need to spread apart the roll holsters and place the roll in there, At the front of the printer, next to the printhead and the pressure roll you will find two paper guides which you can spread apart (depending on the exact model by muving them with the fingers or by turning a wheel in the right hand side of the pressure roll. feed the paper through them guides and close the printer.
Sounds like you will need to perform the calibration procedure. when you access the menu system go to advanced menu, the password is 9999, use the keys to navigate to manual calibration and follow the instructions. when it states load backing this is refering to backing paper, so remove the labels from the backing and place in label path. hope this helps
Recalibrate. Sometimes the LED is too strong and it will show through the paper or the sensor is damaged. People will jam screwdrivers in there to get the label out. This sensor is found where the label first goes into the rollers.
HP LaserJet 4, 4m, 4 Plus and 4m Plus Series Printers - False Error Message 13 PAPER JAM
After clearing all jammed paper from the HP LaserJet 4, 4m, 4 Plus, or 4m Plus series printer, the display still reads 13 Paper Jam . Even after cycling the power off and then back on, the error remains.
Open the rear door of the printer. There is a paper sensor near the upper right hand corner of the fusing assembly (just below the right edge of the long yellow warning sticker on the fuser) that can cause paper jam error messages even when there is no jammed paper in the printer. Toggle the thin black plastic lever up and down to make sure it is not stuck or sticky. The lever should be in the down position before closing the back of the printer. If the lever is stuck or missing, the printer will generate a false paper jam message.
Hope it will help you !
try to run the manual calibratio from the setings.
run "manual calibration"
move the ribbon out from the sensor (with the print head open) and take out 3 or 4 labels from the rollar and put that blank label paper unther the sensors on the left,
wen appear "reload all"
put the ribbon and the normal labels on the correct possition, and say "ok"
try to run sext the sensor profile.
save data (twice on "setup button")
tur off, and on again.