HTC touch HD is completley frozen

You can try 2 things:

1)Soft reset - clears memory and restarts program
2)Hard reset - deletes all saved data and settings
Soft reset

-Locate reset button to right of USB port on bottom of phone
-Press reset button with stylus
-Wait
Hard reset

-Press and hold both talk and end buttons
-Press reset button with stylus while holding talk and end buttons.
-Release talk and end buttons and press enter

How to Troubleshoot Frozen HTC Touch

Performing a factory reset using hardware buttons
If you can't turn HTC One V on or access settings, you can still perform a factory reset by using the hardware buttons on HTC One V.
1. Press and hold the VOLUME DOWN button, and then press and hold the POWER button.
2. Wait for the screen with the three Android images to appear, and then release the POWER and VOLUME DOWN buttons.
3. Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.
[img title="unlock HTC ONE V hard reset forgotten password" alt="HTC ONE V hard reset" src="http://www.hard-reset.com/images/htc_one_v_hard_reset.jpg" height="350" width="180">
will remove any applications you've downloaded and installed. Be sure to back up
any data and files you want to keep before you do a factory reset.
Performing a factory reset from settings
1. Slide the Notifications panel open, and then tap Settings.
2. Tap Storage > Factory data reset.
3. Tap Reset phone, and then tap Erase everything.Performing a factory reset via settings
The most convenient way to do a factory reset is via the settings.
1. From the Home screen, press MENU, and then tap Settings.
2. Tap SD & phone storage > Factory data reset.
3. Tap Reset phone, and then tap Erase everything.

HTC One V not responding?
If HTC One V frozen and does not respond when you touch the screen or press the buttons, you can still restart it by press and hold the POWER button for at least 10 seconds, and then release it. HTC One V then restarts.

Hello,
Please reset the mobile ,
Resetting Your Device Soft reset Occasionally, you may need to reset your device. A soft(or normal) reset of your device clears all active program memory and shuts downall active programs. This can be useful when your device is running slower thannormal, or a program is not performing properly. A soft reset is also necessary afterthe installation of some programs. If a soft reset is performed when programs arerunning, unsaved work will be lost. To perform a soft reset 1. Remove theback cover. 2. Use the stylustip to press the RESET button located between the SIM card and the storage card slots. Your device restarts and displays the Home screen. Hard reset You can also perform a hard reset (also known as a fullreset). A hard reset should only be performed if a normal reset does not solve asystem problem. After a hard reset, the device is restored to its defaultsettings-the way it was when you first purchased it and turned it on. Any programs youinstalled, data you entered, and settings you customized on your device will be lost.Only Windows Mobile® software and other pre-installed programs will remain. Warning! Your device will be set back to factory default settings. Make sure thatany additional installed programs and/or user data have beenbacked up before you perform a hard reset. Managing Your Device Important IfEncrypt files when placed on a storage card is enabled, backup all files from the storage card before using Clear Storage, hard reset,or updating the ROM system software. Otherwise you will no longer be able toaccess the encrypted files on the storage card. Use ActiveSync or WindowsMobileDeviceCenter to transfer files between your storage card and computer. After theprocedure, copy your files back to the storage card. To perform a hard reset 1. With thedevice turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button. 2. Continuepressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen: This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press VolUp to restore manufacturer defaults, or press other keys to cancel. 3. Release theVOLUME UP and VOLUME DOWN buttons. 4. Press theVOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Hope this helps.

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try updating your software to 1.93 rom, i was having the same issues when i was on 1.37 and my partner was on 1.35 updated and not had the issue since!

update site - http://www.htc.com/www/supportdownload.aspx?p_id=133&cat=2&dl_id=2

also if that doesnt work try doing a soft and/or hard reset -

Performing a soft reset

Perform a soft (normal) reset to clear all active program memory and shut down all active programs. This is useful when your device is running slower than normal, or a program is not performing properly. If a soft reset is performed when programs are running, unsaved work is lost.

To perform a soft reset



1. Pull out the stylus, then remove the back cover.
2. Use the stylus tip to press the RESET button (red) located at the opening of the stylus bay. Your device restarts and displays the Home screen.

HTC Touch Diamond 2 hard reset
Performing a hard reset

If a normal reset does not solve a system problem, you can perform a hard (full) reset. After a hard reset, the device is restored to its default settings-the way it was when you first purchased it and turned it on. You will lose any programs you installed, data you entered, and settings you customized on your device, and only Windows Mobile® software and other pre-installed programs will remain.

Warning! Your device will be set back to factory default settings. Make sure that any additional installed programs and/or user data have been backed up before you perform a hard reset.
Important If Encrypt files when placed on a storage card is enabled, backup all files from the storage card before using Clear Storage, hard reset, or updating the operating system. Otherwise you will no longer be able to access the encrypted files on the storage card. Use ActiveSync or Windows Mobile Device Center to transfer files between your storage card and computer. After the procedure, copy your files back to the storage card.

To perform a Diamond 2 hard reset
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:



3. Release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.

You need to hard rest your phone... follow the steps
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.
3. Release the VOLUME UP and VOLUME DOWN buttons, press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.

You need to hard rest your phone... follow the steps
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.
3. Release the VOLUME UP and VOLUME DOWN buttons, press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset. ...
and still if the prob persist u can mail me at [email protected]

If you have all your items saved to your computer with Active Sync, then do a master reset:
HTC Touch hard reset 14 January 2008

• Power on.
• Press and hold buttons marked 1.
• Press and release 2 with stylus.
• Release buttons marked 1 when menu comes up.
• Press directly down on center dpad, marked 3.

You can also get tips & tricks from www.htcwiki.com
It has the latest and great updates, software, even known issues if you ever come across this. HTC does recommend that you do a master/hard reset once a quarter to keep it moving smoothly. Also, ensure you don't have a lot of open running programs. Perhaps once a day, clean the cashe and history. Do a soft reset (aka battery pull) once or twice a week. All depends on how hard you play with this lovely PDA device!

voldown, central key and reset botom at the same time, then text appear, choose number 1 for restore manufacturer default pressing volup or 2 for restore munufacturer default and format moviMand pressing voldown and wait a few seconds.