Question about HP Compaq Presario SR2150NX PC Desktop

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Blue screen error message, computer will not boot up

I have a persario sr 2013 media edition 2005 PC. I started having problems with it were there was a black screen with the potions of using safe mode, safe mode with networking,last known configuration used, or normal start as if you press the F8 key while starting the computer. I took it circuit city so they could check it out and do a complete sevice work on it. After getting it back, I started having more problems on it were when you go online and look up something the same site would pop up again 3 seconds after the first time it came up. I took it back to circuit city and they could not find out why it was doing that. I started having more problems were a blue screen popped up saying a problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you have seen this stop error screen, restart your computer. If this screen appears again follow these steps:
Check to be sure you have adequate disk space. If a driver is identified in the stop message, diable the driver orcheck with the manufacture for drive updates (did that and did not work). Try changing video adapter. Check check with your hardware vendor for any BIOS updates. Disable BIOS memory option such as caching or shadowing if you need to use safe mode to remove or disable componets. Restart your computer and press F* to select advanced startup options, and then select safe mode. I tried to follow these directions but the computer would not do anything and kept booting up back to the same page. I did a F1 to check the channels and ran smart short self test and a extended self test and everything passed. I tried to do a system recovery through the computer and the recovery disks (new ones) and that didn't work. I even installed a new hard drive and tried to install the operating systems with the recovery disks and the same blue screen came up after it ran through like it was doing a system recover from the computer. Need help.

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  • gilbert banate
    gilbert banate May 11, 2010

    go to the bios setup, set to default format? f blue screen again?! change your ram or the memory card with a new ones?!!



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Check your ram. You may have a bad memory module. If you reinstalled your operating system on a different hard drive, then it sounds like it may be your memory. Turn the computer off, remove and reinsert the memory. Turn computer back on. If this does not work. Remove on of the memory modules and see how that works. Then if that doesn't work, remove the other memory module and plug the other one back in. Be sure the memory is seated properly. Always have the power off when doing this.

Posted on Feb 26, 2009

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Posted on Jan 02, 2017

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