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it is probably not a non-stick surface
having said that the cooking oil you use has a lot to do with sticking to the pan
If the instructions are correct you do not use spray oil, cooking oil or anything on a non-stick surface as It ultimately removes the non-stick quality of the teflon surface
If you must use some additive then rice oil is the best as it is supposed not to affect the surface of the pan and is better for you than cholesterol containing oils
non stick coating are volatile and have a short life span depending on the frequency of cooking and washing which wears it out if you are a keen amateur cook/chef my advice is go for HARD ANODISED which is russian space technology in your kitchen or classic copper pots/pans but they are costly, to help preserve your non stick 1. do not wash straight after let it cool down, 2. always use plastic or wood utensils.3. be gentle, hope it helps.