Question about RIM Blackberry 8310 8320 8330 Curve 8100 8110 8120 8130 Pearl Car Charger / Veh

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Curve 8330 has a trackball issue

It wont scroll down but it will all the others. how do i take it out to clean it

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Good evening!
Removing (or replacing) the trackball on the Blackberry phone is very easy.
Shut off your blackberry phone (I would take out the battery).
Quickly examine the trackball itself on your phone. Use something with a small tip, like a screwdriver (NOT A KNIFE! Could damage the mechanism), and slide it underneath the silver ring around the ball. Gently lift up, might also want to try lifting both sides to help lift it off.
Once off, set aside the silver ring. You should now see the trackball mechanism, to remove it, simply flip the phone over and it should just fall out (can also tap it a few times which helps). The mechanism is simply held in magnetically.
You should now be able to see where the trackball was. You can now take a cotton swab with a small amount of rubbing alcohol and clean around in that area. If you examine, you will see small rollers around the trackball, you can also clean these. 
This is the best way to clean the trackball. If all else fails you can replace the trackball. You can order one off amazon, they are very cheap, ranging from $2-10.  
To put in the trackball, simply reverse the steps. The trackball device only goes in 2 ways, if it simply doesnt fit, turn it. It requires minimal force to put it back in. To put the silver ring back in, just match up the 3 little clips and gently push it back in.
Put the battery back in and give it a test.
Hope this helps!

Posted on Apr 06, 2009

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It seems that there might be something blocking it, like dust, press the trackball down and then try to scroll quickly towards the bottom, try it a couple of times, it should fix your problem

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