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take out the cd. close the tray with no disk in it. let it read till it says open tray
open and close it like 3 times with tha method mentioned above with out the disk. then put the disk back in and it will probly work.
sometimes the system turns dumb and u haft to remind it to reconize when there is actally no disk.
The way to fix this is to open the disk tray and blow inside for about thirty seconds getting the dust out of the way of the laser also blow across the disc tray and the surface of the disk. Then keep closing and opening the tray and it will start to read hopefully. if this does not work go out and buy a disc cleaner. it looks like a disc with sponges on it and when you insert it into the console it cleans the inside for you.
i am going through it right now
my personal experience
Ahhhhhh This is a fun one! Ok here is the first thing you should do. Put a disk in the tray and keep in mind the position it is facing. Close the tray and wait for your system to say open tray now open the tray and examine the disc. Let me know if it is in the same position and we'll go from there!
I took a small coffee straw and put some liquid silicone in it and stuck it through the front disc tray carefully to the small engine in the back. Hold your finger over the back of the straw so that the liquid stays in until you are over the engine top.Then I put in a disc cleaning disc for about 10 sec and then put in saints row 2 and it hasn't said "open tray" for about two weeks and counting.....