Question about Kenmore 22422 Top Load Washer

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Tub wont sit level

After i moved back in april, i reconnected my washer and went to use it. when i opened the lid the wash tub was not sitting right. i couldn't get it to move so i had a friend come help. he just grabbed the agitator and lifted it back into place. ever since then my wash tub leans toward the back and is always off balance. i have leveled the machine and that is not the problem. i took the shell off tonight and all the springs are in place. the only thing i noticed is there is a seal or belt that is just kinda there not doing anything. i have been reading other peoples problems for over an hour and cant find any similar posts. can u please help me before this turns into a bigger problem?

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  • klsax Feb 26, 2009

    110.22292100

  • klsax Feb 26, 2009

    a bit to the right but mostly straight back

  • klsax Feb 26, 2009

    i can try. do u need the whole side or the bottom?

  • klsax Feb 26, 2009

    apparently the file size for my pictures are to big. i could email them to u if u would like

  • klsax Feb 26, 2009

    message sent

  • klsax Feb 26, 2009

    i didnt do anything with the back legs. i just adjusted the front ones until it was level in all directions. i will chek into that in the morning. before my friend lifted it back into place it was inoperable. i just thought that maybe from tiping it on a 2 wheeler and the tub getting stuck out of place may that caused some damage,

  • klsax Feb 26, 2009

    the front legs a almost all the way in or up i mean it cant get any lower.. i wont be able to try this until this afternoon. i also noticed last night that there is a fine dust on the floor under the washer, it is black and smells like grease

  • klsax Feb 27, 2009

    so i put it all back together and leveled it the way u said and the owner manual said and the tub is still tilted . i ran a small load of just water all the cycles work it just is unbalanced when it spins. i took a top view picture so u can see what im talking about. im begining to think im gonna have to spend money and call someone before it is really broken from running it like this all the time. if u have any other ideas for me to try that would be great. if not thank you so much for your time!

  • MsMicki Feb 27, 2009

    I moved my washer to put in new flooring. When I moved the washer back I've had problems. When it spins it vibrats so much it moves around. Have to sit on it to keep it from moving so much. Not sure what to do.

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  • 32 Answers

What is the model number of the unit?

Posted on Feb 26, 2009

  • 7 more comments 
  • Nikki Nicholson Feb 26, 2009

    Does it lean to one side more then straight back?

  • Nikki Nicholson Feb 26, 2009

    Is there anyway you could get me a side view picture with the cabinet off?

  • Nikki Nicholson Feb 26, 2009

    I have an idea what it might be. I need to see a view with the transmission and motor so basically the lower half of the machine from the left side.

  • Nikki Nicholson Feb 26, 2009

    sure send it to chucksservice@bmts.com

  • Nikki Nicholson Feb 26, 2009

    I know you said you leveled it. But please bear with me. Did you pull the machine forward as in make the back legs come off the ground and let it fall not hard but firmly. The reason I ask is your counter balance spring is sitting almost perfectly vertical and you back legs look like they have not moved at all. Your suspension plate is tilted slightly backwards. The back legs are spring loaded and take a little force as in up completely off the floor then release. As for you friend grabbing the agitator and lifting it back into place, I really don't know how that would help. I will have another of my techs take a look at the pictures and get his opinion in the morning.

  • Nikki Nicholson Feb 26, 2009

    Oh and you have to put the cabinet on to level it properly. Thought I should mention that.

  • Nikki Nicholson Feb 26, 2009

    Lower the front down a bit as well. It does seem to be on quite an angle.

  • Nikki Nicholson Feb 26, 2009

    The black powdery residue could be residue from you coupler. The coupler is rubber and located between the motor and the transmission. If it were transmission oil it would be thick and sticky and smell awful. When fresh from the transmission it is a corn syrup color.

  • Nikki Nicholson Feb 27, 2009

    I wish I could have been more help. But this unit will need someone to have a closer look. At this point it could be anything.

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