Question about Kodak EASYSHARE 5300 All-In-One InkJet Printer

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Kodak 5300 aio

My Kodak 5300 aio won't print black ink. I have done all of the trouble shooting and still cannot get this to work. I have to change text color to get printer to print. New ink cartriges and the machine is only a year old.

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  • brenda9bird Feb 26, 2009

    Call 1-800-421-6699 to talk to a Kodak Rep.

  • dolbinb Feb 26, 2009

    My printer is also barely a year old and also stopped printing black. Also my pictures are printing discolored ( not sure if that has to do with the black ink ). I got on the Kodak website and did the troubleshoot thing which involved cleaning the printhead. They determined I needed a new printhead and are sending me a new one at no cost. I have heard this printer has problems with this part (printhead). If this doesn't work I'm throwing it out the window.

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Call tech support. They will send you a new print head.

Posted on Feb 26, 2009

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3 Answers

My KodakEasy Share 5300 will not print in black.


92b8b47.jpgThe Kodak AiO printers 5000 series and ESP series PRINTHEADs has orange protective cap that need to be remove to fit on the printer carriage. For the ink cartridges 7b91cbc.jpgthere is also a orange protective cap.
Issue that its not printing black and deep clean and removing the printhead and reinstalling the printhead (reseating printhead) is already done and still no black when printing. The printhead should be replace. For futher assistance call 1 800 421 6699 Kodak AiO printer support line

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My kodak 5500 AIO easy share printer will not print black ink.


Hi,

follow the step by step solution from kodak.

Choose All-in-one printer and then Print quality and follow the further steps. I think it's a problem with your printhead.

Oct 11, 2009 | Kodak EASYSHARE 5300 All-In-One InkJet...

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Our printer (Kodak 5300 AiO) won't print pictures no matter what program we print them from. All we get is a few colored lines across the page. What should we be doing?


Follow the trouble shooting guide lines that came with your printer. I had the same problem and followed those procedures and then contacted Kodak with the info. It turns out that the printer head is bad and They WILL send You 1 FREE of charge and a free color and black cartrige along with it. The print head just snaps out and the new one snaps back in and You send it back in the prestamped envelope. the Printer parts are guaranteed for LIFE and are free if You follow the guidelines in the trouble shoot area.
Hope This Helps:

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Kodak EasyShare 5300 won,t print Color


Replace Printer Head. It was stoped up. Cleaning didn't do any good.

Jan 18, 2009 | Kodak EASYSHARE 5300 All-In-One InkJet...

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Black inkwon't print


pictures are not clear even after installing new ink cartridge and cleaning print head

Oct 04, 2008 | Kodak EASYSHARE 5300 All-In-One InkJet...

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Printer does not make black copies, it will print colored copies but not black kodak 5300 aio printer will not print in black. ink cartridge new.


Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.

Aug 26, 2008 | Kodak EASYSHARE 5300 All-In-One InkJet...

2 Answers

Kodak 5300 printer


Here are the things you will be asked to try if you call support. They may fix the problems as well. Taking the printhead out and putting it back in is the big helper.

Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
(If this is a 5100, do it in the home center ->? in the top right ->Maintainence ->Clean Printhead.)
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.

Aug 12, 2008 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

Kodak 5300 printer


1-Deep clean and calibrate the printhead
2-Try a firmware update @ www.kodak.com/go/downloads
3-Try a removal and reinstall of the printhead and inks
If all this fails, call Kodak Aio support : 1-800-421-6699 (USA)

Jun 16, 2008 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

Kodak 5300 printer


K...Trust the solution. Try these steps. Open the printer, remove the ink and remove the printhead (See User's guide). Reseat the printhead and the ink cartridges. The printer will come up with an error message that requires calibration. Do the calibration and scan the sheet that prints right after by pushing the start button. In the menu options, clean the printhead. Do one basic and one deep. Print a demo sheet (another menu option) to see if the quality has gotten better. If it has not call Kodak AiO Tech support. You will need a replacement printhead.

Apr 18, 2008 | Kodak EASYSHARE 5300 All-In-One InkJet...

8 Answers

Kodak 5300 aio printer won't print black


It is the print head. Cleaning the heads does not do any good, either does replacing the ink. What you'll need to do is contact Kodak's customer service line and they can replace it for you free of charge. On this site everyone seems to be saying it is consistently the black that stops, however, based on what Kodak said it is possible that either the black or the color can have this same issue.

When you call in they will ask you for your service number, which is located on the bottom left corner of the machine, when you lift the lid (as if you were going to replace the ink). They didn't ask me when I bought it, how much I used it, etc.

They will set up a case for you - it takes 2-3 business days for the print head to arrive. They will provide you with an invoice number as well. Be sure to document it all just incase the head never comes, or if there are additional issues after you receive it (and/or if it doesn't solve the problem)

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