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How do you find the drain plug in the side by side freezer and defrost it

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  • b_carolan Feb 27, 2009

    what is the hole in the bottom of the freezer for. I dont know how to get to the other one.

  • b_carolan Feb 28, 2009

    I cant believe how nice everyone is ! my model number is 363 9557782. Thanks again

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  • 4,636 Answers

The drain is behind the evaporator coil in the freezer section. When it drains it will travel down to a pan below the refrigerator and be evaporated. The drain is not plugged unless the freezer is not defrosting. Let me know if this helped answer your question. Thanks, Sea Breeze

Posted on Feb 26, 2009

  • 1 more comment 
  • John Tripp
    John Tripp Feb 27, 2009

    OK, The drain is for the defrost water and it is bellow the compressor or on top of compressor. The reason is to evaporate the condensate after defrost. Now if your freezer is not defrosting the ice on the coils, the freezer will not drain. Some refrigerators have a mechanical defrost timer and others have digital with a circuit board. I will need to get the model number inside the door and near floor to look up your exact model to help you better.

    Look at following areas for the model number


    • Beneath Or Inside Food Compartment On Cabinet Frame
    • On Plate Lower Front Or Rear Of Cabinet
    • Beside Compressor Door On Right End
    • Near Rear Of Cabinet
    • Inside Liner At Top

    Let me know Thanks, Sea Breeze

  • John Tripp
    John Tripp Feb 27, 2009

    This is a sample of the drain below refrigerator.

  • John Tripp
    John Tripp Feb 28, 2009

    If the freezer is not defrosting first check the defrost timer. If the timer is bad no water will drain down the tube . If the defrost element is bad the same thing happens. The timer ih located in the fresh foods section behind a cover and some times has a plug opening to turn the timer clockwise slowly until you hear a click and then defrost should begin. You will hear a crackling noise after about 60 seconds This is the sound of the ice melting. If this happens then we need to replace the timer.


    Let me know, Thanks, Sea Breeze



    seabreezehvac@yahoo.com

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1 Answer

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I had a problem with Ice forming in the bottom of my freezer on my whirlpool side by side freezer-refrigerator. Turn out to be a plugged drain in the bottom of the freezer. That drain goes into a tray under the whole unit. During Defrost, condensate drops from the contents of the freezer on to the bottom of the freezer and goes through a drain tube to a pan underneath. Should that drain tube become plug and the water is left standing in the bottom of the freezer, it will turn back to ice after the defrost cycle is over. Once the drain tube is clean out, the problem goes away.

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bonjour,
Trouble comes in 3's
If there is never any water in the drip pan under the refrigerator it is not defrosting and the evaporator drain line may be stopped up. Side by Side refrigerators cool the freezer first and send a small amount of cold air to the refrigerator side. To start defrost the defrost timer stops the compressor and all fans. Next it turns on the defrost heater. This melts the ice/frost off the freezer coils. The water drips down the drain line to the drain pan under the unit. If the defrost heater raises the temperature too high the defrost termination thermostat turns the heaters off. When the defrost timer finishes it turns off the heaters and turns the compressor and fans back on. If the drain line clogs with food the water does not drain out and when the compressor starts again the water freezes. If this keeps happening the ice gets higher and bigger until it clogs the coils and the freezer does not get cold. If the defrost termination thermostat turns off the defrost heaters too soon all the frost is not melted from the coils. And the coils soon clog and the freezer gets too warm. No defrost usually means either a bad defrost timer, a clogged drain line, a bad defrost termination thermostat or some combination of the three.
If the drain line is not stopped up you can try this.
Remove all food from freezer and refrigerator, open the doors and unplug the cord. Wait 30 hours for all the frost to melt.
Keep the doors open and the cord unplugged the whole time. Empty the drain pan to keep it from over flowing. After 30 hours plug it back in and wait for 1/2 cup of water to turn to ice in the freezer. Then you can put the food back in. The problem can return if the unit is not defrosting. Or you can call a service technician.

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You have a plugged defrost drain.
Unplug refrig. Unload freezer. Remove shelves. Take back panel out of freezer. Use a turkey baster with hot (not boiling) water to flush water in the area of the defrost drain hole until it is clear and water will run through it into the defrost drain pan under the refrig. The drain is a hole about the size of a nickel, usually in the very back center, below the cooling coils. You can use the turkey baster to force water into and eventually through the drain hole. Remove ice from floor of freezer.
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1 Answer

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Self defrosting refrigerators as well as freezers all have a defrost drain system. This drain system can become plugged or frozen causing defrost drain water to back up into the refrigerator or freezer compartment. The water may gather under the crisper drawers on top freezer models. On side by side, bottom or stand alone freezers ice will build up in the freezer at the bottom and eventually leak out the door.

Plugged Defrost Drain - Freezer on Top (Water under the crisper drawers)

At the top of the refrigerator next to the temperature controls there usually is a cup-like part that carries the defrost drain water into a tube and out the back of the refrigerator to a defrost drain pan behind the unit. Pull the cup out of the tube and clean the cup with hot water and soap. If there is no cup, pull the refrigerator out away from the wall, go behind it and disconnect the drain tube to clear it. If the drain tube is not accessible from the back or the drain can not be cleared from there the main back panel in the freezer can be removed to access, thaw and flush out the drain under the cooling coil.

Use a turkey baster to flush HOT water into the tube to clear any obstruction. The water squirted into the tube should end up in the defrost drain pan.

If the tube will not clear with hot water try blowing it out with compressed air.

Put the cup back on and make sure it is all the way on or in the tube.

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The defrost drain pan is located at the bottom of the freezer compartment behind the back wall of the freezer. On some models, the pan is accessible without removing the back panel and others are not. After you get to the defrost drain pan use a hair dryer to melt the ice from the pan.

Once the ice is removed use a turkey baster to squirt HOT water into the drain hole to clear the drain.

When the drain is clear you should hear or see the water you are squirting into the hole enter the pan under or behind the refrigerator.


TheRepairGuru ---- www.repairclinic.com

http://www.repairclinic.com/Whirlpool-Refrigerator-Parts

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take off back panel and find the drain hole to see if plugged... try pouring hot water down to flush after you check for blockage
& ice
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