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Re: emerson dvd/cd ewd7002 wont play anything
The first thing to check is the condition of the disc you are trying to load, if it is so very dirty that the laser can't read it, as might be expected from a child's disc, then cleaning it may well resolve the issue.
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We have finally managed to get avatar to play!!!!! We had the same problem. Frustrating I know - but after returning the DVD back to the shop three times, trying updating previously, then waiting for another update from Samsung from Sept (they have not provided a further update) - we are feeling jubilant!
We copied the firmware to a CD disc once again. It did not initally look as if it was loading but if you wait you are asked if you if you want to upgrade eventually. Once you affirm - it takes a good five to ten minutes to process the firmware/ upgrade. It tells you when it has completed. We discovered by chance that you need to then switch off the player and switch back on again for the update to become functional.
Initally we still could not get AVATAR to load as far as the menu screen. We tried newer Blue Ray DVDs purchased December that previously would not play - and now do! To get AVATAR to play we switched off & on the blue ray player with the disc still loaded a couple of times and each time we got a little further towards the functioning menu screen.
A lot of messing around, so be sure you have the time available to persevere!
Try to play a music on cd instead of playing dvd. It it plays keep playing until playey got hot and drive off moisture on circuit. Let it cool down then try play dvd. If it can play severy dvd in sequence, then your unit is repaired. Keep using it to avoid condensation inside the dvd player.
The symptoms are usually telling you that there is a lens problem. In some case a firmware problem can give the same. If problem is firmware, the manufacturer will be aware, and there will be an update available.
First contact Emerson to check if a firmware upgrade is available, and follow their instructions to load the update. Your manufacturer contact is listed on the manual.
If that does not work, it means that there is a lens problem, in that case refer to the instructions below:
You need to find a good dvd cleaner and clean that real well run it a couple of times that should fix your problems. If not you may have to bring it in and get the optics cleaned by a professional. But I am confident if you get a good cleaning disk it should fix it, Happy Holidays