Question about Whirlpool GH6177XP Microwave Oven
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
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Posted on Oct 01, 2010
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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Posted on Jan 02, 2017
There should also be a "mini-manual" hidden inside the unit behind the control
panel or hidden on the left side behind the grille, which is very
helpful when troubleshooting, & testing.
At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.
You can download Whirlpool owner's manuals and installation instructions (very handy when removing the oven form the wall for parts replacement) here.
You can find helpful exploded view diagrams and order parts here.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Nov 25, 2009
It sounds like there may be a diode or relay on the control that has failed. This could cause both symptoms you are explaining here. In either case the control board/keymembrane would need replaced. The cost of these would be about $173.00 for parts. Unfortunatly this repair would most likely cost more than the value of the product. Sorry for the bad news.
Posted on Apr 18, 2010
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