Question about T-Mobile Dash Smartphone

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No signal dropped calls and contact duplication

So my t mobile dash needed charging but i was going on vacation and did not need it so i left if on and when i came back 5 days. later i charged the phone, then all of a sudden the phone lost reception and randomly gets it back but when i try to make a call the call drops, when i go to see my contacts one contact at random duplicates itself like 15 times! i tried taking out the battery for a while and putting it back in and the same for the sim card

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You need to call T-mobile to have them refresh your sim card on the network for the reception issue.

If the duplication keeps happening you need to perform a master reset on the device. If that continues your phone probably suffered the effects of a power surge while plugged in. There is no fix for that except maybe flashing the phone.

Posted on Mar 01, 2009

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Was vacation in Hawaii? I think Humidity has gotten the best of your phone. If its a 3G phone call T-Mobile and see if their is an update for your phone.


Posted on Feb 26, 2009


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Mobile Phone Repair Guy's Top Tips!


According to a recent survey, more than half of all travellers now travel with a mobile phone. And with the added convenience a mobile phone can bring to your trip, this is hardly surprising.

To ensure that you’ll be able to use your phone abroad you’ll first need to enable international roaming with your mobile phone operator. If your mobile phone is on a contract this won’t be a problem, but some pay-as-you-go mobile plans don’t allow this feature.

It’s a good idea to check what you’ll be charged for using your mobile abroad, for calls and texts. Some operators will also charge you to receive calls whilst you are out of your own country as well, so bills can add up without a call even being made!


If you are planning a long stay in any particular country, it may work out cheaper to buy a local sim card at your destination. Some operators don’t allow you to switch sim cards, and will lock your phone - your operator will be able to give you more information on this. Alternatively, some independent phone retailers will be able to unlock handsets for you.

Your mobile phone will pick up the strongest network while you are abroad. As this won’t necessarily be the cheapest network you may want to do some local research and look into changing your phone’s settings to pick up the cheapest network.


Make sure that your phone details are registered with your mobile operator before you travel. If your phone is stolen, contact your customer service department and give them your mobile number and IMEI/serial number so that your operator can suspend your number. Report your loss to the local police and get written confirmation with a crime number for your insurance claim.


Ensure that the battery has been charged. Take the battery in and out of the phone again. Try another battery in the phone if you have access to one. If this does not work it may be liquid damaged or have a software problem.


If you drop your mobile phone in liquid never try switch it on immedeatly. You need to dry it out first as the short circuit from trying to switch on a wet mobile phone could do more damage then the liquid damage itself


-You’ll need a tri-band phone if you’re travelling to the US or Canada
-Your international access number may vary between countries
-Save important numbers in your mobile phone before you travel
-Take a travel adapter with you to make sure you can charge your phone
-Research the cheapest local networks on arrival
-Make sure you know how much you’re paying to make and receive calls and texts
-Keep a record of your mobile phone’s IMEI/serial number and phone number, in case of theft
-Mobile phones can be a top target for petty theft, so make sure you don’t flash it around too much!

Why is my Nokia phone asking for a PUK code?

The PUK code is an 8-digit code from your service provider used to change a disabled Personal Identification Number (PIN) code. The PUK code will be requested when an incorrect PIN is entered multiple times. Please contact your service provider for this PUK code.

If you have already contacted your service provider and the PUK code provided did not work, it will be necessary to obtain a new Subscriber Identity Module (SIM) Card from your service provider. The PUK code is used to protect your phone from unauthorized access and if multiple attempts at entering the PUK code occur, the SIM card will become inactive for your protection.


Please try the following troubleshooting tips:

Ensure that your phone is powered on and that there is sufficient signal strength. When you are at the start screen or in a call, the strength of the radio signal is indicated by the signal indicators on the left side of your phone''''s display. These indicators move up as the strength of the signal increases and down as the signal decreases.
If there is a headset attached to the phone, it will not ring. You should be able to hear the ringing through the headset. Detach the headset and retest the phone to determine if that resolves the issue.

Check to see if the phone is in the "Silent" profile. If the phone is in the "Silent profile", change the "Silent" profile to the "Normal" profile and retest. To change your profile, please refer to your user guide.

Ensure that a ring tone has been enabled and the volume is not too low. (Please follow the instructions in your user guide.)
If your phone goes straight to voice mail without ringing and your phone is powered on and you have sufficient signal strength, your service provider may need to reset your voicemail services.
If your phone still will not ring, please submit your phone to repair so they may try to resolve the issue for you.


Ensure that the battery has been charged. Please refer to your user guide for charging instructions. Remove the battery and replace.

Check if you have the correct battery for your phone. If you do not have the correct battery, please return to your point of purchase to obtain the correct battery for your phone or purchase the appropriate battery for your phone.

If you have access to another battery and charger of the same type as yours, try substituting them to determine if the issue is with the phone, battery or charger. Your phone may also have a software problem or be liquid damage in which case you have to send it or drop it in for repair.

Subscribe -The text message and e-mail features are supported by the service provider. To use these features, you have to subscribe to the service.

Please contact your service provider for more information on the availability of these services in your area. The service provider will also need to assist you in storing a message center number.
Load Settings - Multimedia Messaging Service (MMS), Short Messaging Service (SMS), and E-mail settings may be available on our website. Please visit our settings area.

If you have subscribed to this service and loaded your settings and are unable to send messages, please contact your service provider


Before you even start trouble shooting ask yourself whether your phone may be barred from the network if it is stolen or the account holder did not pay their bill....If this is not the case then ensure that your phone is powered on. Hold the power button down for a full 3 seconds. (The power button is often located on the top of your phone. Please refer to your user guide for the location of the power button for your specific phone).
Confirm that your service is active. If you are unsure, contact your service provider.

Check that you have sufficient network signal strength. When you are at the start screen or in a call, the strength of the radio signal is indicated by the signal indicators on the left side of your phone's display. These indicators move up as the strength of the signal increases and down as the signal decreases. To increase your phone's signal strength, try moving your phone slightly, or move towards a window if you're calling from inside a building.

If you are still unable to place a call, please contact your service provider. If they are unable to assist you, please submit your phone so it may be inspected for repair.

If you have forgotten your security code, or the security code is not working on a Nokia phone, please try the following:

The factory default security code is 12345. The default lock code is 1234. If you entered a wrong code three or more consecutive times, the phone may switch to a "sleep mode" and not accept any entries for the next 15 minutes. Please power the phone off, then back on, and let it sit idle or untouched for 15 minutes, then try again. If this does not work we can flash the phone for you but you will loose the data. You have to have proof of ownership for us to do this for you.


This is very good sign of liquid damage


This is a example of where your phone has been liquid damaged.

--- From the fine fellows at Turn On Your Mobile in Wimbledon, London.

OR, you if you do need a cell phone repair guy, drop me a line.

EJ Kudelka

on Jan 27, 2010 | Cell Phones

1 Answer


contact customer care.

Mar 05, 2014 | Cell Phones

5 Answers

Samsung sgh-j600 puk code needed on virgin network!

Service Provider will give the PUK Code....You can call them...

Sep 05, 2010 | Samsung SGH-J600 Cellular Phone

2 Answers

What is the PUK on my NOKIA 2320

Your phone will ask for PUK code when you entered the PIN code wrongly several times depending upon the mobile make. The mobile asks for PUK code so that unauthorized persons do not use your mobile for wrong cause.
To get PUK code please contact your service provider through phone or go directly to their office. They will provide you the PUK code for your mobile. The PUK code for mobile that you can open your phone. When you planning to call your service provider you cannot use your mobile as it is fully locked. Please use some other mobile with same network to call your service provider.
While you get the PUK code ,the service provider customer care officer will ask for your personal details to check whether the mobile belongs to you only. If they are satisfied with your answers they will provide with the PUK code
DONOT enter the PUK code several times wrongly,It will block your sim card permanently.
This PUK code is FREE. You no need to pay any sum to get the PUK code
Don't try to enter a PUK code without knowing the right one.
You need to call your service provider to get this code. It can be as many as 8 digits,
and it is random. If you enter too many wrong codes, you can permanently damage the device.
So Please You Go to Service office and Get the Duplicate Sim From Office Oprater

Aug 28, 2010 | Cell Phones

1 Answer

Mobile is getting heated when charging with a duplicate charger.? Is it the problem with the charger or mobile?

it is the problem with the duplicate chargers, ratings and standards are not followed properly for example if ur mobile battery needs some 10A and 7V(only for example)duplicate charger may give less or more the required ratings...this ll end up in heating ur mobile....

it is always recommended to use branded charger...

Apr 05, 2010 | LG KU990 Viewty

1 Answer

PUK code (0 left) - Need Code

Hi,it is your sim card which is blocked as you have entered the pin code wrongly 3 times,

It is easily solved by contacting the network provider of your sim and requesting the PUK code for which there should be no charge,

Some networks will have this service available online if your check on their website,you put in your mobile phone number and it will generate the PUK code,

If you are unable to find it on their site you can ring them and they wll be able to assist you with it,

Do not try guessing random codes as after failed attempts at inputting the wrong PUK your simcard will be permanently blocked and need replaced,

Just noticing you say in your question (0 left),is this referring to no attempts left? Have you already tried 10 times to guess the PUK?

If this is the case your simcard is now useless,but your phone is fine,it will work with another simcard,

If it is important that you have the same mobile number you will have to request a new simcard from your provider and they may charge for this

Sep 06, 2009 | RIM BlackBerry Curve 8310 Smartphone

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T mobile dash won't power on

Have your tried taking the battery off to reset the phone itself? You probably need to go to your t-mobile store and have the button/ phone replaced/repaired... sorry

Nov 17, 2008 | T-Mobile Dash Smartphone

1 Answer

My Razr V3 got wet...

you need to take the phone to a mobile service center and ahve them fully service the mobile and replace what parts are needed to be replaced.

Apr 14, 2008 | Motorola Mobility RAZR V3

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