Neff 24 in. S5443X2 Built-in Dishwasher Logo
derek humphries Posted on Mar 16, 2013
Answered by a Fixya Expert

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Water not heating up

Not reading any power at the element

1 Answer

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  • Neff Expert 414 Answers
  • Posted on Mar 16, 2013
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Could be a heater or pcb failure, if you are hearing the bang/knock during fill up it could be the water is not reaching level and then the heater will not come on (boil dry sensing) try the following. Turn mains off first.
The pressure chamber or hose (pressure chamber to sump) may be blocked and the microswitch is being activated because the water is not entering the tank quick enough. Isolate from electric, remove lid and left panel (looking from the front). There is a plastic chamber bottom right of left side with two microswitches, either this is blocked or the hose that runs from it to the right and along the back of the kick panel and into the sump. Clear either or both (make sure all hoses are pushed true when repositioning). If the pressure chamber is excessively blocked it will probably need replacing. Costs approx 25pound direct from Bosch service division (BSH Home Appliance Ltd).
Best of luck

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I have an 11 year old American Heat electric tankless water heater model 220 that has stopped heating water. I've replaced one heat element in 11 years. This model has 3 heat elements, so I assumed one...

The more resistance the elements have the quicker your water heats up. Resistance creates the heat. If a new element is 7 ohms, it is more likely than not that your elements are not the issue.
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Diagnosis Electric Hot Water Tank Problems and Repair It

I understand that you electric hot water tank is not producing hot water. To diagnosis the problem we will need a few tools. Here is a list of the tools you will need.

Multi-meter
Screw driver (Flat and Philips)
¼ inch nut driver or ratchet and socket
5/16 inch nut driver or ratchet and socket

Diagnosis Electric Hot water tank problems:


1. First you will need to remove the service panels on the side of the hot water tank to expose the thermostat and heating elements. Careful as power is still on to the unit. Now that you have removed the service panels we need to proceed to the next step.

2. On the thermostat there are two wires coming into the top two screws these are line one and line two they are the main power feed. Take your probes from the multi-meter and touch to each screw and you should receive a reading of 220 volts. If you receive this reading then move to the next step. If you do not get a 220 reading then your breaker is tripped or bad.

3. Got the proper power then you will want to check the thermostat reset button. In the middle of the thermostat is a red button press it in and see if it clicks. If the button clicks it means that the thermostat has tripped do to over heating. Wait an hour and see how your hot water is doing. If still the same replace the thermostat.

4. Use your multi meter to check for power to the heating elements. The heating elements have two screws with wires on them. You will want to take one probe to each screw and see what the VAC reading is (if power is present you should receive 220 volts) if you do not get the correct reading then the thermostat needs replaced. You will need to do the same thing to the lower element.

5. To check the heating elements turn off the power to the unit at the breaker. Check to make sure the power is off by using your meter at the thermostat. Remove the wires off of the element and check it for continuity if not continuity then the element is bad and needs replaced.


Replacing the Thermostat

1. Turn off the power.
2. Label and remove all wires from the thermostat
3. Pull clips forward on sides and pull thermostat upward to remove
4. Install new thermostat in reverse

Replacing the Element(s)

1. Turn off power to the unit
2. Turn off water to hot water tank and drain
3. Remove element from tank
4. Slide new element in tank
5. Turn water supply on and check for leaks
6. Reconnect wires
7. Turn on hot water faucet some where in the house to allow air to escape from tank.
8. Turn power on once hot water tank is full.

Thank you for choosing FixYa.Com

Justin
on May 08, 2011 • Plumbing
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Can I replace 2 3800W/240V heating elements with 2 4500W/240V heating elements in my water heater?

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Water not heating

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Unit stopped heating.

If you have opened the unit and are reading power to the heating elements then the element(s) are open and need to be replaced. Contacting the company is your only option.

There are FAQ's at the following location:

http://www.titantanklessheater.com/page/1227557

Good luck, -Dan
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