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Re: screen is frozen
Remove the embroidery unit and see will come on then. If not, it is probably the PC board. If it does come back on, it may be the embroidery unit or the connection. Take to authorized Husqvarna Viking dealer for service or have them send it to Husqvarna Viking (SVP) Technical Service Department for repair. A list of authorized Husqvarna Viking dealers can be found at the Husqvarna Viking website - http://www.husqvarnaviking.com/us
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
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Your machine would be able to perform 5 X 8 embroideries. The hoop size on this machine is recognized by the machine itself, depending of the embroidery file size. So it the embroidery is small, it will indicate that the small hoop is needed.
But U can use the large hoop, position the embroidery where U want then perform another embroidery on the sams hoop.
TRICK : the embroidery size exceeds the hoop? reduce it in X and or Y using this function on the machine
I assume you mean the clips that attach the hoop to the embroidery unit. You just hold the hoop by means of the two clips, with a thumb and other finger on the outside of each clip - pressing them together allows the hoop to be put onto the two clips on the Y arm of the embroidery unit. When you release the spring pressure, the hoop should be retained in place on the Y arm.
If the design isn't too big, try rotating it in the hoop and stitch it sideways. If it works in that position, you probably should have the embroidery unit cleaned. I recommend the embroidery unit be serviced every 5 years. It may need it more often depending on your environment.
Don't know for sure what is happening, but you should not put on a hoop until you are actually ready to embroider. The unit goes on while the machine is turned off; turn on the machine; it will make a noise; you should get a pop-up on your screen to Calibrate the unit. Touch this button, and the arm moves into position ready. Load your design and choose the correct hoop then put the hoop and project on the machine. Also be sure that your design will fit in the hoop selected.
Dark grey, actually, but you don't need the upgrade. Set the hoop size at the machine for the 150 x 240 hoop and the 150 x 150 hoop will work. Just be sure that the design starts in the centre i.e. don't move it up or down at the machine Embroidery screen. Before you begin sewing, check that the design will fit in the hoop without bumping the sides of the hoop. Use the Check Size button which is on the second screen of the Embroidery Screen (touch More on bottom right of first screen). The Check Size button is the one on the bottom right - the first button to the left of "More". Touch it once, hoop moves to top left of design; touch again hoop moves to bottom left of design; again hoop moves to bottom right; again hoop moves to top right.
Make yourself a note so that when you next take your D1 in for its regular service, get the hoop upgrade done at the same time. You need to have at least version 2.1 of the machine software installed - your tech. can do this for you too. It is a really minor adjustment so should not add much to the service cost. Be sure to take the embroidery unit in too when you go for the service.
What do I need to get
started at free machine embroidery?
A zigzag sewing machine with a drop-feed control. (In other
words, you have to be able to lower the feed dogs so they don't try to
feed the fabric.) It's nice if you can vary the width of your
zigzag stitches too.
An embroidery foot or needle with embroidery spring. An
embroidery foot helps by holding the fabric down against the
throat plate while nevertheless being minimal - it lets you see
what you're doing because it has very little surface area. You can
alternatively get a needle that has a kind of spring built into
it, and the spring holds the fabric in place. These can be nice in
that they're even more minimal than an embroidery foot, but
they're also relatively expensive and if it breaks you have to
replace the whole thing instead of using an ordinary cheap needle
with the special embroidery foot. If you use the needle with
spring, you don't use a presser foot while you embroider.
An embroidery hoop. There are two primary kinds of embroidery
hoops on the market. The old-fashioned kind, usually made of wood,
has an outer ring and an innter ring. You loosen the outer ring,
separate the rings, place the fabric over the inner ring, place
the outer ring over the fabric, tighten the outer ring, and pull
the fabric tight in the hoop. With the modern type hoop, you
squeeze a pair of handles on the inner ring to remove it, place
the fabric over the outer ring, place the inner ring (still
squeezed) into place and release the handles. The more modern hoop
is faster and easier. The old-fashioned hoop provides better
tension on the fabric.
Stabilizer. This helps prevent puckering and slipping while
you're embroidering. There are a variety of types out there. Some
are papery and are torn away from the embroidery when you're
done. Only use that on the back side of the embroidery,
as it's almost impossible to get it all off. Others are also
papery and also tear away but are dissolvable in cold water,
leaving only a few easy-to-remove fibers in the embroidery. Your
authors like this type of stabilizer. There is also a transparent
plastic-like stabilizer which dissolves completely in water. Your
authors have this but haven't tried it yet, but hear it's very
nice. It's expensive though.
Fabric... of course. Make sure that your embroidery
hoop fits on the piece you're going to embroider on. If the
piece is to be small, you may want to embroider before cutting the
piece from the fabric.
Thread. Contrary to popular belief, you can use ordinary
polyester all-purpose thread to embroider, but it can weaken the
fabric you're embroidering on. (If you do use polyester, you may
want to fuse some interfacing to the back of your embroidery when
you're done.) There is plenty of gorgeous 100% rayon embroidery
Thread for the bobbin. This won't be seen on the surface, so
you can use anything you want. Trying to find a way to get rid of
that day-glo orange thread you can't remember why you bought?
Stick it in the bobbin when you embroider. Some embroiderers feel
that it's best to use a softer thread (like 100% cotton) in the
bobbin so as to reduce the possibility that the bobbin thread
will break the embroidery thread, but your authors haven't had a
problem with this to date.
How do I prepare the machine
and fabric for free machine embroidery?
Drop the feed dogs and set the stitch length at zero. (If you can't
set the stitch length at zero, don't panic, it's not that
important.) Install the fabric in the embroidery hoop (with any
stabilizer[s] you intend to use) so that the surface of the fabric
is at the *bottom* of the hoop. (Note that if you're used to
embroidering or cross stich by hand, this means you're putting the
fabric in the hoop backwards.) When you place the hoop on the
table such that the fabric surface rests on the table, the right
side of the fabric should face up. Install the embroidery foot or
special embroidery needle with spring on the sewing machine. If
you're using the special needle, remove the presser foot. Place
the embroidery hoop in the sewing area. (Some machines can't lift
the presser foot enough to admit some hoops - you may have to
remove the presser foot temporarily, position the hoop, and then
re-install the presser foot if you're using one.) Set the sewing
machine for a straight stitch. Reduce the upper tension until
stitches interlock below the fabric instead of above or inside it.
How do I lock the thread at
the beginning and end of my embroidery so it doesn't begin to
Make several stitches in place to lock the thread.
Static Electricity and Designer 1:
The designer 1 is susceptible to static electricity. They sell static removers for electronics. Try that 1st. Don’t spray your machine, just the rag and wipe the machine. Endust for electronics makes a pump spray and you can even use it on the screen (DONT spray the screen). Then try to recalibrate the screen in the set menu. If you can’t get into the set menu keep trying until you can otherwise, there is a way to get into the service mode to set it.
Do you have a hoop already on when you first re-calibrate the embroidery arm? You need the embroidery arm ONLY when you first turn on. Don't put the hoop on until you are ready to start embroidering. If this is not the problem, try re-loading the machine operating system. If you did not save your floppy or USB file, go to Husqvarna website and download the latest one, and re-load it. (Be sure to select the correct file for your particular machine i.e. floppy or USB.) Pamsquilt
The embroidery unit needs to be calibrated. Can only been done by a trained dealer. you can relax, it is not a major issue and shuold not cost you a arm and a leg. Ask the dealer to also calibrate your touch screen and download the working hours on your machine.