Question about Logitech QuickCam Pro 9000 Web Cam

2 Answers

I can't install my logitech pro9000

I already tried everything I can think of, and I am still can't install my camara, every time I put the cd software it send me to reboot and I did it, and when the computer starts, the installation starts all over again, and send me to reboot again, and again and again, so next time that did ask me to reboot I click no, and the software started to installed, but the camara did'nt work the message said is used by another aplication,i did the clean reboot and did'nt work either, i download the last version of the software to update drives, and nothing, I download a webcam diagnostic tool and every thing looks fine, but I am still can't install it. what can be wrong? I reboot the computer and desconect cables, I even download another program for webcams and my camara worked fine, but it was just a demo, so at least I know the camara works, is just the software that don't work or something in my computer. I don't want to pay more to get another software. can you help me please?
thanks
Cristina valle

Posted by on

  • louish37 Mar 08, 2009

    I can't install my qc1180 It don't recognize my qc9000 and declare try again the install

  • cr1ssva Mar 14, 2009

    i already did that like tousand times, but thanks for your answer!

    what happens is that everytime i try to install cd software it promt me to shutdown and when my computer restart cd starts all over again and tells me to restart it again and never finish to install, when i say no to the prompt message to shutdown it installs but the message of webcam is used by another application is on, my camara is plug and play, i even download another videocapture software, and works but only taking pictures no video, i can not use my camara at all for videos on my computer or any kind of messangers always the same message that is in use by another aplication, I am so disapointed! I don't know what else to do!

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  • Expert
  • 87 Answers

Remove the driver from device manager and uninstall the software. I would also check in the registry for any files and delete them. Then reboot and try to install again. Make sure not to plug in the webcam until the software prompts you to.

Posted on Mar 08, 2009

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  • Logitech Master
  • 10,322 Answers

1st You download Webcam Driver.
install my logitech After this install the Webcam driver in the system.
Installation of Webcam Driver
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager s
Select the Unknown Device or printer device where yellow Question Marks sign on it.
Right click on it and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
Brows Your Driver from the Hard Disk and click on next.
Driver will be install.

Posted on Jan 06, 2014

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1 Answer

Me pide que instale el driver y esa camara no traia driver..


Hola.

Por favor mire si la camara es compatible con su sistema operativo. Una camara puede ser instalada automaticamente en vista y no ser compatible con XP.

Si la camara es compatible mire si los controladores son disponible en el sito de la camera (por ejemplo si la camera es Logitech mire logitech.com).

Alguna camara tiene un cd pequenito escuendido adentro del carton de la caja.

Intente llamar el revendedor si todavia no se soluciona. Si la camera es compatible con su sistema tiene que ser instalada automaticamente, o debe de aver el CD con el software.

Suerte.

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