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Color problem Have a Dell A920 All-in-one printer. When copying color doc comes either wrong colors or just magneta. Replace with new color cartridge. Preformed alignment and clean nozzles no change.

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  • floyd randolph Feb 27, 2009

    more than sure not monitor. i replace blk cartridge has well.

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Have you tried cleaning the electrical contacts on both the cartridge and the print head where it connects? They can easily get stray ink, or just dirt from fingers, on them. Clean with isopropyl alcohol (IPA) cleaning fluid ideally, but a moist tissue may help.

Posted on Jul 10, 2009

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Its a long shot, but could your monitor colors be off? Also consider replacing the black cartridge as well as often times that can make colors skew...

Posted on Feb 27, 2009

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Inky
  • 691 Answers

SOURCE: Printer will not use the magenta color

You did not say what the results of the check pattern showed. Were all the lines present or were there some missing?

If lines are missing, follow the instruction in my previous posts for under head cleaning.

If check pattern is good then you may have a problem with a vacuum pipe. You can download a rescue kit for CX machines to help with this problem from tradebit

Posted on Nov 16, 2007

  • 137 Answers

SOURCE: Not printing after color cartridge ran out - new black cartridge installed.

Yes, this printer has fixed printheads and must have ink in each color to prevent damage to the printheads. Even when printing black only each color is spit in the servicing area to keep the printhead unclogged.

Regards,
Bob Headrick, Microsoft MVP Printing/Imaging

Posted on Jul 18, 2008

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Related Questions:

1 Answer

Magneta Color (Toner) and when I print, the Magneta color does not print. Even on supplies status page, the yellow color section at the bottom is blank where the yellow color should be printed. How c


Hello,
The Magenta or RED toner cartridge should be removed and double check that you have indeed removed the pull tab located on the side of the cartridge which will remove the sealing tape off the new toner cartridge.
The YELLOW toner cartridge on the other hand if it is not new then it is perhaps empty and needs to be replaced. Another option is to remove the YELLOW toner cartridge from the machine, Tap it and shake it side to side to loosen the toner that is in it, and replace it back into the machine, this will usually make it start to work again!
Good Luck!
Rich Lilja

Aug 31, 2014 | HP LaserJet 2840 Printer

1 Answer

My Dell A920 Inkjet Printer will not recognize my color cartridge which is brand new?


Is it a Dell cartridge or a generic cartridge? No-name cartridges sometimes lack the chip which the printer looks for. Return the cartridge for an exchange.

Aug 28, 2013 | Dell A920 InkJet Printer

1 Answer

My printer doesnt make any print at all.


Can you copy a document under the glass? B&W and color?

Are you using Dell Series 5 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

Black cartridge = black side(left side) color cartridge = color side(right side)

Photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


Rick

Aug 14, 2011 | Dell 924 All-in-One InkJet Printer

1 Answer

When I print from the internet my copy prints my color comes out a different color I think it might be my black ink is off I have a dell 946 all-in-one printer.


Are you using Dell Series 5 ink cartridges?

Can you copy a document under the glass? Black & White and color? Do they look ok?

If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

Power on the printer.

Open the printer(with the power on) and take out the Dell Series 5 black cartridge and then reseat it. I would then take out the color Dell Series 5 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

Any error messages?

black cartridge = black side(left side) color cartridge = color side(right side)

photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges .

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to get a Dell Series 5 ink cartridge with a bad sensor. I would that these back to the place of purchase for a replacement or a refund.


Rick

Jul 27, 2011 | Dell 946 All-In-One InkJet Printer

1 Answer

My Dell A920 printer will not print the color blue. I've replaced the ink, 2 times. Changed the quality of print to "Best" and still get only the reds & yellows... Any ideas?


hi there !

-try the old cartridge if it will print the correct colour; the problem is the cartridge; otherwise it is the printer.

cheers !

Oct 24, 2009 | Dell A920 InkJet Printer

1 Answer

Will not print in color


hi there,
try to access the dell all in one center. there's a link there that says maintenance. there's an option that says clean to fix horizontal streaks.
then try to print again.
if still same. try to remove the color ink. remove the power cable of the printer. using a clean cloth, wipe the contacts of the copper strip inside the color cartridge carrier where you put the color cartridge. also clean the copper strip of the color cartridge.
then try to print again.
if still same. try to uninstall/reinstall the printer driver.
if still same. 3 points of failure
1. cartridge problem again. most probably bad cartridge batch 2. printer driver issue. 3. printer itself.

Oct 01, 2009 | Dell A920 InkJet Printer

1 Answer

My Dell copier model# A920 will not copy manually


If you want to scan you will need to connect the device to a computer. For copying, place a document to be copied on the flatbed scanner and press the color or black button (as appropriate).

Jun 02, 2009 | Dell A920 InkJet Printer

1 Answer

After replacing the color cartridge, color copies are not working


Color cartridge is probably dry. Contact Dell Tech support as the cartridges have their own warranties and will be replaced even if the printer is no longer in warranty....

Feb 25, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

A920 printer will not print in color & the cartridge is OK


is there any more colour ink inside? if there is ink inside you just have to open your printers properties dialog and look for a color option that uses black only. 2. see if the colors are blocked

Feb 07, 2009 | Dell A920 InkJet Printer

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