Question about Kenmore Elite 45986 Front Load Washer

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Soap Dispenser won't empty

I have a Kenmore Elite front loading washer and the soap won't wash out of the dispenser. The water comes in on the fabric softener side, but not on the soap side. Any ideas of why?

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You could have a clog in the housing underneath the dispenser where the water flows through a hose into the tub.
Pull the dispenser drawer completely out.
There is a tab that needs to be depressed to release the drawer and remove it.
Check the opening at the bottom of the housing just inside the dispenser housing opening to see if a small sock or garment is clogging this opening.
Reach down into this opening to see if an item is inside the hose.
This is the normal issue that will cause water to leak out of the dispenser housing.

Wash the dispenser drawer thoroughly with warm water. Make sure that you pull off the siphon covers and wash all siphon holes. This process is described in your owner's manual. Replace the dispenser drawer and try the washer again.

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Posted on Sep 14, 2010

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