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Disk Drive in Hp dv6000 Will play DVD's but not CD's?

I tried to burn a CD today, and recieved an error from iTunes. Then, I tried to directly copy a CD using Roxio, and that is where I noticed the problem. Roxio wouldnt even recognize the CD. I closed all programs, restarted, and put a CD in after the computer was back up. It will spin for a second or two, and then stop. A little picture of a disk appears next to the mouse pointer for a few seconds, it does this a few times. But thats it, nothing happens on the computer. iTunes wont recognize the disk, Roxio wont recognize the disk. But if i put in a DVD, it loads right up. At this point, I learned via google that some drives have 2 lasers, one for DVD, one for CD. I thought maybe the CD one just took a poop. I talked to HP support to no avail, they had me uninstall and reinstall the driver, and download another file that has filters or limits that it reset? But this is when I became confused. I put in another CD, and it loaded right up, but there is only ONE cd in my case that will load. All of the CD's i tried were purchased from a retail store, regular audio Cd's by artists such as AC/DC, Offspring. The only reason I can think that the one cd loaded was because maybe it had some extra programs on it if you put it in a pc? I did try multiple cd's, and all the cd's that I tried worked just fine in my desktop.

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  • Anonymous Apr 14, 2009

    i have a hp dv6000 dvd's work cds dont

  • gsimcakoski Apr 27, 2009

    I have the same problem. I thought it was the drive, but after using another working drive, it does the same ****.

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