Question about D-Link DIR-625 (790069292637) Wireless Router

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Setting up a d-link to work with a comcast cable modem on a i-mac

I have a comcast cable modem hooked up to my mac it works fine but i want to make my conenction wireles can i use the d-link wireless router???

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Please call dlink tech support at 877-453-5465. just an advise on how to handle the call when you reach dlink tech support (agent); do not agree to call back after you troubleshoot with them (they'll be giving you a case id reference# and be advising you to check your pc or call "who" and call them back to continue the troubleshooting). insist to the agent that he need to resolve the problem asap (by the way, agents are not allowed to drop the call or they'll be dead-history!). and if the agent still insisted you to call back, ask for a "senior level technician" to finish the job (escalate the problem).
fyi: dlink tech support handling time to resolve a call is 15 to 18 minutes only. if you reach that 15-18 minutes (max) time the agent will think of a way for you to call back (advising you to check with your pc manufacturer, check with your ISP, call microsoft to update your software, etc... non-sense!) they need to do this in order to reach their handling time (agents need to reach 21 to 25 billable calls, and billable calls are "solution provided", "resolved", and "dropped call"). ---- believe me, i was one of them and repented.

Posted on Mar 14, 2009

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1 Answer

Receive light blinking


First make sure your router is working (can you ping it?)
Open the modem's web page at 192.168.100.1 and check the Status. Also look at the Signal-to-Noise ratio. Check the logs for obvious errors.
Do NOT change any settings if you don't know what your doing!
If you have exchanged the modem, comcast has to know the new MAC address or your modem will not authenticate.

Either post your findings here or call comcast again - there might be an issue with the connection to the outside, since you are (hopefully) getting an IP address on your computer and the modem is powering on.
Question always is: is this your modem or did you lease it from Comcast? If it's theirs, they have to fix it, if it's yours you can call and tell them that internally everything is working.

Let me know if you need more help.

Aug 15, 2013 | Arris SURFboard® SB5101 Cable Modem

1 Answer

Comcast installed Arris TM602G/CT Modem yesterday. Attempted to link modem to MAC AIRPORT wireless router. Have net access with my PC cabled to modem. If I hook the modem to the AIRPORT, the PC indicates...


first its a mac so no wonder its broken second its not your modem it would be your router settings. you may want to restore your device back to its defualts then try again.

Apr 13, 2011 | Computers & Internet

1 Answer

Can't connect to the internet through the router. It worked fine until my ISP came out and changed the modem. I can connect with modem connected to Mac but not with modem connected to router.


If this is a cable modem, you need to restart the modem every time you change whatever is connected to it. Every device has a MAC address. Cable modems lock onto a MAC address that is connected to it and will only communicate with that device until you reset it by restarting. Some Comcast modems have a battery pack that must be removed in addition to unplugging it from the wall.

If it's DSL them maybe there is a username/password entered in the management console of the router.

Jun 01, 2010 | D-Link DIR-625 (790069292637) Wireless...

1 Answer

I have a Zonet Router that I am hooking up to Comcast DSL internet. i show that i am connected but i can not get online. i duplicated the MAC address i just dont know what else can be wrong. is there a...


The first thing is that Comcast is Not a DSL connection it is Cable connection. Now first make sure that your computer will be able to go on line when connected directly to the modem. Connect your main computer directly to the comcast modem and check if that goes on line. If not then you will need to contact Comcast and get main computer on line. If it is online then reset your router for 30 seconds. release the reset and wait for 1 minute. Now connect the main computer to the router and comcast modem to the router. open the set up page and Clone the MAC address of the " Main " computer.
power cycle the modem and the router. See if it works.
Click here for more information about router and networking

Apr 19, 2010 | Zonet ZSR1104WE Wireless Router

1 Answer

Connecting internet to the playstation 3


Before connecting the ethernet cable to the back of your Playstaion3 hold the modem reset button for 15 seconds, when 15 secs are up connect the ethernet cable to your ps3 system, wait until tour Comcast High Speed Internet goes online again (all the lights are showing fine) then try setting up your Playstation connection settings again, it might work since now you have reseted your modem and the modem will send information to new device, I hope this information works for you, :)

Apr 13, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Re-Connectivity to Comcast Modem


All you need to do is "MAC ADDRESS CLONING". Access the router's setup page and look for MAC Clone settings. Enable that and clone the mac address of your main PC. After that, perform a power cycle. Turn off the router then the modem. Wait for 30 seconds then power on the modem first, wait for all the lights to go solid then power on the router. That should do it.

Apr 15, 2009 | NetGear RangeMax WPN824 Router

3 Answers

Netgear wgt624 just stopped connecting to internet


I encountered the same problem, with the same modem and also Comcast, and here's what wound up working for me, after time spent with a nice guy on the Netgear customer support line:

1. Log into router: http://192.168.0.1 (or 192.168.1.1) - user: admin / password: password

2. Under Maintenance, click Router Status. If IP Address is listed as 0.0.0.0, there's your problem-- router isn't getting address from modem.

3. At bottom of Basic Settings, under Router MAC Address, change selection from Use Default Address to Use Computer MAC Address.

4. Click Apply.

5. Click Router Status again-- non-blank IP address should now be listed.

6. Basic Settings will now show MAC address under Use This MAC Address. See if you can get online now. I could, and I hope you can, too!




Dec 04, 2008 | NetGear WGT624 Wireless Router

1 Answer

Arimex comcast router won't talk to belkin wireless g plus mimo router


Comcast has a little known "trick" that they use when setting up users. Here's how it works:

When Comcast first comes to setup your new cable modem service, they insist on connecting it to your computer and "testing" it. Most people think nothing of it, and that it's good customer service ...truth be told, what they are doing is attaching your computer's MAC address to that cable modem, so that you cannot create a wireless network. This is because they want you to pay them $150 to do this for you.

In this situation, since the modem is a modem/wireless router in one, my guess is that the MAC address on your machine now does not match the MAC address on the new router, which is what Comcast has stored in their database(s).

Try this: on your computer (while connected to the modem), perform a release on your IP address (start, run, cmd, then type "ipconfig /release"). Disconnect the ethernet cable from the computer. Turn computer off completely. Hold down the reset button on the cable modem until it performs a reset. Once it's back up and running, boot up your computer with the cable back in the ethernet port.

The cable modem should assign a new address to your computer. However, that may or may not work ...this is an easy workaround with a Linksys router, but not necessarily with the all-in-one devices.

Worst case scenario: contact Comcast and notify them that the new modem is not recognizing your computer's MAC address and that it needs to be updated in their system. They will scan your computer (through the telnet interface on your modem) and get your computer's MAC address, then (hopefully) make the necessary changes on their end.

After that, everything should work flawlessly. If not, insist on a Comcast tech to "fix" the service that you are paying for.

Good luck - hope this helps :)

Sep 29, 2008 | Belkin Wireless G Plus MIMO (F5D9230-4)...

3 Answers

Cannot connect to the internet


Are you running the setup disc provided by comcast to get your email setup?

If you are , you do not really need that disc as it provides useless and often outdated junk on the disc. You should be able to surf the internet by plugging in your Ethernet Cord into the laptop with no problem.

On the issue of the Comcast user name and password, this was originally used at the original configuration of the modem when it is wallgardened.

You can always call Comcast and have then activate the modem for you. You'll need the Mac address at the bottom of your modem to activate it over the phone.

Online Activation usually requires your customer account number. But since it looks like you do not have this data, you will need to call them directly.

Aug 21, 2008 | HP Pavilion dv6000z Notebook

1 Answer

The Rca DCW615R


You didn't say who your cable internet provider is, and many (or most, including Comcast) such providers require that the cable modem's MAC address be registered with their network. It's a security feature to prevent unauthorized (read: unpaid) users to access their network. The MAC address is usually found on a sticker at the bottom or rear of your modem. Write it down, then call your cable company's tech support the register it. It should work just fine after that.

Aug 09, 2008 | RCA DCW615R Wireless/Cable Modem

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