Question about Yahoo Mail

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Btinternet. now want to charge for my emails

I am no longer a bt broadband customer, so bt want to charge me for my emails, and they say if I do not subscribe I will lose my bt internet yahoo email address.
Do I have to pay these charges?,and will I not be able to access my btyahoo email address. if I do not pay.
Can I move my emails in one go to a new yahoo address?
Many Thanks
Tony Foster.

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  • 2 more comments 
  • pradeep1986 May 11, 2010


    btinternet is a personal internet service.

    Because if u have ur yahoo id,u can able to access from any computer .

    For that u do not have to pay e-mails charges.

    Because u can send or receive e-mails , that's a free service.

    And u can't trnf ur mail from one to another e-mail add.

  • Anonymous Mar 20, 2014

    I changed my email address from a bt address to gmail as I had problems. I was able to use here yesterday

  • Anonymous Mar 23, 2014

    emoticans not inserting into emails using BTYahoo

  • Anonymous Mar 29, 2014

    I have changed my email address but I'm still getting emails through bt. How do I cancel this?



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In case your bt yahoo account is tide up to their corporate e-mail good chance that they might hold it. Your best option is to export all the mails that you need to keep and your address book.

Open a g-mail if you don't have one, they have a good size for FREE.

Once you sign up, forward all the mails and all your contacts to that new e-mail account.

Make sure you read their TOS (Terms of Service) to make sure that they can't hold anything against you.

Hope this helps,


Posted on Feb 28, 2009


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1 Answer

Btinternet rejected my password to obtain my E mails

If you normally use an email program like Outlook or Mac Mail, try logging in to your webmail. If you can see your webmail OK, then it's likely to be a problem with the way your email program is set up.
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Incoming Mail Server:
Port: 993 (this should be automatically populated if you tick the SSL Encryption)
SSL Encryption: Enabled (but not STARTTLS)
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Root folder/path:

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Port: 995 (this should be automatically populated when you tick SSL Encryption)
SSL Encryption: Enabled (but not STARTTLS)
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Port: 465 (this may not be automatically populated on selection of SSL, so you'll need to check this)
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I've forgotten my password to

BT have now transferred emails from what used to be known as BTYahoo and is now known as BTMail. If you go to the log in page here
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If you no longer have access to this email or this phone then I am afraid you will have to brave the BT phone system so that they can reset your password !!
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I fear that you will only be able to change this by contacting BT and asking them to change it. There are no options available in BT mail online to enable you to change this and it is the main identifier for your broadband and other accounts.

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Jul 07, 2014 | iPhone Apps

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Hi Jenny, Yes most providers give you access to their email system for as long as you are subscribed to their Internet Services. If you cancel your BT Broadband Service then you will loose your BT Internet Email Accounts.

You may want to look at a Gmail or Yahoo account if you need a new one. Additionally I would recommend you change your question and remove your email from it ;) no sense in giving your other email to the world. Have a great day...

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Sending email

here are the settings for btinternet, if you use "outlook" you must manually configure them!

  • The POP3 server (incoming mail) is
  • The SMTP server (outgoing mail) is also
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  • The SMTP server can use either port 25 or port 587.
The most common fault is to provide your ADSL username and password when your BT Yahoo! username and password is what's required.

good luck and regards

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