Question about Philips GOGEAR SA6045 MP3 Player

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Phillips SA 3285 Not Loading Firmware

I cannot get any power to my player. When I run the Phillips device manager it tells me there is a problem and would I like to fix. Each time the firmware will not install and it is still dead. Anybody have any ideas on how to fix this?

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Download the updated version of the Philips Device Manager from Philips website first. Then:
Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Posted on Feb 27, 2009

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I have a philips go gear 1gb mp3 player i need a device manger software i need it


I've checked the Phillips website and the model number you give does not appear to be correct. If you look on the product itself you might find another model number staring SA.

If you then go to: http://www.support.philips.com/support/downloads.jsp?userLanguage=en&userCountry=gb

You should be able to find the relevant software for your MP3 player.

May 04, 2011 | Philips GoGear SA1335 MP3 Player

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Firmware won't update; Player won't turn on or show up on PC


if you use vista, try with xp... another post about and it worked for me.

May 16, 2009 | Philips GoGear HDD1830 MP3 Player

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Firmware


The firmware has corrupted.

Run the Philips Device Manager, installed from the driver CD.

Connect the PSS110 to the mains and PC, when the Philips Device Manager registers that the device is connected click on the Restore option, and follow the on-screen prompts.


This will format the device and replace the corrupted firmware.


NOTE: ANY TRACKS WILL BE DELETED

Apr 25, 2009 | Philips PSS110/17 MP3 Player

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Phillips go gear 4g file system fail


There are only a few things you can try:
1) Reset the player (won't resolve)
2) Run a Repair in the Philips Device Manager
3) Run an Update in the Philips Device Manager

Download the newst version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

If these methods fail to resolve the problem, call Philips and see if you are eligible for an in-warranty replacement.

-Tha Mp3 Doctor

Mar 25, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Phillips mp3 player


Download the updated version of the Philips Device Manager from Philips website - only the updated version will enable you to get the correct firmware upgrade that will resolve your issue. Once you have downloaded the new Philips Device Manager, open it with your mp3 player connected to the computer, and click the Update tab - it will update the firmware on the player, resolving your issue.

-Tha Mp3 Doctor

Feb 11, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Lost memory on my philips gogear 2gb


3 different problems:
ashton -
If your GoGear is an HDD model, then it is incompatible with both Vista and Windows Media Player 11. If you have Vista, forget about this player. If you have XP, roll back your Windows Media Player to version 10 and try running a Repair in Philips Device Manager - the damage might already be done, but it is worth a shot.

If you have an SA model GoGear, get the latest Philips Device Manager from www.usasupport.philips.com. Make sure you enter your correct model # in the website, or you will damage your player. Run an Update in the updated Philips Device Manager to upgrade the firmware to fix the freezing issue. Philips has a weird quirk that if you want to really upgrade the firmware, you have to also update the Philips Device Manager first or the Device Manager from the CD will give you a false positive: "Your device is already up to date."

mwungura - You problem may be hardware related, which will require a replacement, but here's how we'll find out: First, make sure the hold/lock switch is not engaged. Try turning your player on again. Consult your manuals for details on what I have just said. Second, try resetting the player - the Philips website/user manual will tell you how to reset your particular GoGear. Third, download the latest version of your Philips Device Manager by going to Philips website. Once you have done that, first run the Update function to upgrade the firmware. Finally, run the Repair function in the updated Philips Device Manager. If all of the above methods fail, call Philips and find out how to get an in-warranty replacement (or take it back to the store).

Guest - your player is screwed - there is no software available for fixing that problem. Call Philips and find out how to get an in-warranty replacement (or take it back to the store). The problem was caused because you deleted a key system file when you were trying to delete music - next time, be very, very careful.

-Tha Mp3 Doctor

Dec 14, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

How do i fix my go gear phillips mp3 player..it froze


Steps to Repair:
  1. Open the Phillips SA-31xx device manager.
  2. Connect the player to the computer while pressing and holding the on/off button of the device (the inner round button.image_thumb%5b1%5d.png). Windows will tell you that a USB device is connected in the repair mode.
  3. The device's screen will look like:
image_thumb%5b6%5d.png
  1. On the device manager, click on the Repair tab.
  2. On Repair tab, click the Repair button. It will show the message that the device is repaired. The device will also show that it's being repaired.
repaired_thumb.jpg
3. After the device has been repaired, below message will be shown.
successfully%20repaired_thumb.jpg
4. BEWARE ALL DATA WILL BE LOST from the Phillips Go Gear SA-31xx Media Player without any warning.

Aug 19, 2008 | MP3 & Digital Media Players

1 Answer

Mp3


If your GoGear is an HDD model, then it is incompatible with both Vista and Windows Media Player 11. If you have Vista, forget about this player. If you have XP, roll back your Windows Media Player to version 10 and try running a Repair in Philips Device Manager - the damage might already be done, but it is worth a shot.

If you have an SA model GoGear, get the latest Philips Device Manager from www.usasupport.philips.com. Make sure you enter your correct model # in the website, or you will damage your player. Run an Update in the updated Philips Device Manager to upgrade the firmware to fix the freezing issue. Philips has a weird quirk that if you want to really upgrade the firmware, you have to also update the Philips Device Manager first or the Device Manager from the CD will give you a false positive: "Your device is already up to date."

-Tha Mp3 Doctor

Jul 17, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

Phillips mp3 player frozen


Sounds like a firmware problem.

Run the Philips Device Manager to repair the device. This will format the player and re-load the corrupt firmware.

Jun 20, 2008 | Philips SA4010 MP3 Player

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I have a new sa4315/97 which was set up last night, transferred files ok and worked well. Plugged it into the computer this morning and the device manager couldn't find it and to run the repair option. ...


Sounds like corrupt firmware.

Run Philips Device Manager, and select the repair option.

Press and hold [PLAY / PAUSE] on the player whilst connecting to the PC.

Continue to hold until Device Manager tells you otherwise.

Follow the on-screen prompts.

This puts the player into recovery mode. If Windows shows a Found new hardware window, select automatic installation, because the recovery driver is installed with Device Manager.

This will format the player and re-load the firmware.

NOTE: ALL TRACKS ON THE PLAYER WILL BE DELETED.

May 04, 2008 | MP3 & Digital Media Players

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