Question about Acer Aspire 5610-4648 Notebook

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How to fix my acer crystal eye webcam on msn

I go on msn and want to go on webcam but it doesnt work all it says is We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again. But i have no other programmes running.

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  • Anonymous Mar 05, 2009

    i have the same problem with my computer i have a built in webcam on my acer laptop but on msn it just doesnt seem to work ??
    if any-one can solve this can you answer bk .

  • Anonymous Mar 08, 2009

    on my yahoo it is saying webcam is not connected. no device found. and msn says the same problem as urs. if u figure it out please notify me too

  • rickcrosby Mar 17, 2009

    I can open the little toolbar that sits at the side of the screen but when I click on it to open it, the program runs for less than a second then disappears. It was working fine four days ago with the SKYPE application. Have looked for other applications but none running and also rebooted a couple of times.

    Mine is an Acer Aspire 5630-6992 with Vista

  • Anonymous Apr 19, 2009


  • Anonymous Apr 19, 2009

    iv just upgraded my msn to the latest one, and it seems to have thrown my webcam off, i also have the crystle cam, but it works by itself but doesnt seem to want to work with msn, and when i connect up i get a black screen an no one can see me

    is there a way i can fix this ?

  • Anonymous Apr 22, 2009

    acer aspire 110 - builtin webcam..

    downloaded the driver from . unzipped it..

    and popup states: cannot find acer crystal cam, please plug in.

    lol the damn thing is built in...and it use to work too.. never dropped the netbook... YET...

  • Anonymous Apr 28, 2009

    It wont Work for me either :(
    and im using windows xp

  • Anonymous May 02, 2009

    yep, i can't change the settings, either. they are all greyed out.



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Same problem with acer crystal eye. worked for about two days when new. Will never, never, never buy another acer. a real piece of junk.

Posted on Oct 26, 2009

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Are you running Vista?

I had the same problem, and when I installed the service pack for Vista, and made sure I had the latest version of MSN Messenger by reinstalling it from the msn home page, it started to work!

Now, my problem is that I cant adjust any of the settings on it, other than Brightness, saturation, sharpness, gamma and backlight. I'd love to be able to use the Contrast and ColorEnable, and the low light compensation options which are there, but greyed out. Anyone help with this?


Posted on Feb 28, 2009

6 Suggested Answers

SOURCE: Acer Crystal Eye Webcam and MSN Messenger

I've just bought a 7720 and had the same prob. Because i had a limited software support i phoned them and they told me to remove the sample pictures from the pictures folder and any other photo's in there and try it. And it worked, i don't know what it did but i can now use my webcam with MSN

Posted on Jul 29, 2008

  • 46 Answers

SOURCE: Acer Crystal Eye Webcam and MSN Messenger

My first reccomendation is to get the newest driver pack for that webcam specifically.

Before installing, I would uninstall the webcam drivers you currently have, reboot, then clean install the new drivers.

A lot of the time, it's a driver error that can cause that kind of problem.

Posted on Jan 14, 2009

  • 3 Answers

SOURCE: Acer Crystal Eye Webcam and MSN Messenger

I had the same problem and just reinstall version 8.5 of messenger and it works ! good look.

Posted on Jan 16, 2009

  • 92 Answers

SOURCE: crystal eye webcam for my acer aspire 5735 wont work on msn

Adjust your browser security setting to allow webcams if you have flash micro media you will see the camra security but if you go to internet setting you can ajust the broswer setting from there .make sure that your firewall allow your webcam .then let me know how you did

Posted on Mar 26, 2009

  • 1 Answer

SOURCE: Acer crystaleye webcam program does not work, but actual cam does

when i put on webcam i only see a gray screen?????

Posted on Oct 03, 2009

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
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Posted on Jan 02, 2017

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