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Most printer jambs are caused by a couple of things. Have you tried different paper? Sometimes paper that is curled, or if the humidity is too low, the paper will hold a static charge and cause paper feed problems. The other is worn or dirty feed rollers, try cleaning the feed rollers with isopropyl (rubbing) alcohol.
Check for any debris or any stuck object inside the unit, it could be a small piece of paper has left inside when you encounter any paper jam problem before.
Better to use a better high quality paper on your copier, it sometimes the problem like this happen because of low quality paper use, the paper roll inside and the paper cannot feed out properly out of the copier.
If you remove the plastic covers on that side of the printer, you will
see a small screw holding a bar against the rollers. Set the printer on
end so you can remove this screw with out dropping it into the printer,
and then the rollers will be loose enough that you can get the paper
If you remove the plastic covers on that side of the printer, you will see a small screw holding a bar against the rollers. Set the printer on end so you can remove this screw with out dropping it into the printer, and then the rollers will be loose enough that you can get the paper out.
Remove jam, again. soft damp cloth, gentle wipe rollers at front, no hard pressure.
Continual jams usually are the result of purchasing cheap paper, I used to do the same, learn't lesson, only a few pence more, saves all the swearing and hassle of fiddling around with jams when you have more important things to be do?
Further tip, before placing quantity of paper in tray, holding paper firmly, twist in opps directions, this helps seperate the sheets of paper that may stuck together.
What that sounds like is misfeeding.
Remove your paper tray and take a soapy cleaner, like formula 109 or fantastic and thoroughly clean the rollers.
If that helps and it statrs misfeeding in a day or two, you probably have slick rollers.
Watch inside the paper feed. Make sure the paper is going against the rollers then see if they just spin on the paper.
The area you are describing is the fuser exit rollers. Most likely the upper and lower rollers are worn out and the paper jammed there. You will need a technician with the background on repairing this machine to fix it. This is a major repair.