Question about Canon imageCLASS D860 All-In-One Laser Printer

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Paper feed problem with Canon ImageClass D860

Paper is jammed tight at the "outfeed rollers" there is not enough paper exposed to pull it free. What is the recommended, or best approach to remove "paper jammed"?

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Posted on Feb 25, 2009

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Hi there,

Check for any debris or any stuck object inside the unit, it could be a small piece of paper has left inside when you encounter any paper jam problem before.

Better to use a better high quality paper on your copier, it sometimes the problem like this happen because of low quality paper use, the paper roll inside and the paper cannot feed out properly out of the copier.

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Thank you for using fixya,

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Remove jam, again. soft damp cloth, gentle wipe rollers at front, no hard pressure.

Continual jams usually are the result of purchasing cheap paper, I used to do the same, learn't lesson, only a few pence more, saves all the swearing and hassle of fiddling around with jams when you have more important things to be do?

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Paper jam


What that sounds like is misfeeding.
Remove your paper tray and take a soapy cleaner, like formula 109 or fantastic and thoroughly clean the rollers.
If that helps and it statrs misfeeding in a day or two, you probably have slick rollers.
Watch inside the paper feed. Make sure the paper is going against the rollers then see if they just spin on the paper.

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The area you are describing is the fuser exit rollers. Most likely the upper and lower rollers are worn out and the paper jammed there. You will need a technician with the background on repairing this machine to fix it. This is a major repair.

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