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the best advise i could give you is try and go to their web site and order....if not try going to your nearest plumbing supply house and ask them for help...i am a licensed plumber and these are your best bets...good luck
Tr019 is a type of control panel that operates the electrical features in a steam shower cabin, usually found in Chinese products.
The issue you have is with the valve, in particular the on/off valve. These can be replaced individually or as a complete new valve . This company in uk sell them http:// www.steamshowerparts.co.uk
Yes, try changing the shower head and do not get one of those water saver heads...and even if you get a regular one take out the flow restrictor before installing it if it has one....it will be just inside the thread part and wil be a plastic or rubber piece with a small hole in it to slow down the water flow...
What I recommend to you is to contact a supplier that handles these units. They might be able to contact the vendor for the product to try and get more info for you. To be honest, I think your electrician is being a little unreasonable. I would consider finding another electrician. I realize he doesn't want to miswire something and then have to replace it but it would take a complete knuckle head to mess up the wiring on a motor. My opinion though!
Since I don't have your model number for this, I am going to attempt an answer for you. Yes, there could be a filter but not always. Sometimes, the sensor on these units can become stuck closed and is sending a false error. Does the unit seem to be working? If it is, then it probably is a false signal. If not, the there could be debris that has gotten into the water lines. Either way, if the unit is new, then it will be under some sort of warranty. I would contact either Kohler or an authorized service rep.