Question about HP LaserJet 1020 Printer
Connected to computer, replaced toner. Paper feeds through but is blank, disconnected printer, reconnected printer to laptop, rebooted and still paper feeds through printer and is blank.
Just some things to try...
First thing to do is put the printer CD in the carriage and try to print again. Before you press the print button cancel the CD if the printer CD starts to auto run. This is in case your computer is looking for files it cannot find. Sometimes you get lucky when you try to print and the computer finds and grabs the files you need off of the CD. May not work but always worth a try...
Not sure if you have re-installed lately. If not, you may want to see if your printer CD will do a "repair" on your printer.
Check your printer software find the option to "check for updates". Your drivers may need an update. You may need to go to the HP site for this.
Search the HP site - First find your printer on the site. Then you will find downloads and help for your particular printer.
If your printer has a "Toolbox option" (i.e. troubleshooting) try that. If there is no Toolbox with your software the help option will run you through a troubleshooter.
You may want to uninstall and re-install. If you have spy ware or a virus scanner sometimes these apps. will grab files they think are suspect when it is actually files you need for your computer or say printer. So if you have any apps. like that go to company site or get in touch with them. Ask them how to ensure their software is not interfering with printer drivers etc... or other apps. that may just stop working for no reason.
Hope something works for you
Posted on Mar 01, 2009
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Posted on Jan 02, 2017
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