Question about Canon imageRUNNER 2020 All-In-One Laser Printer

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Can it scan?

I have been trying to find an answer to this question for 2 days now. I have tried calling Canon, and they don't provide in-house support for their products . I have tried contacting the service center the equipment is registered to with no luck.

Can the Canon imageRUNNER 2020 (not i) be used as a network scanner? I found an article here referencing SMB, but I am unfamiliar with what that means. If it can, how?

I have tried using the various Canon software "solutions" ScanGear and NetSpot, with no luck.

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Canon copier ir6800 cn shows error code e000061-0001

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OK, you should have canon driver/software cd.On that CD you will find Scan Gear, after installation, open Scan gear and "discover" the ir2020.( copier must be in scan mode) then press select.
Open the word or similar on your pc that is connected with USB to copier.Under tab insert chose the insert from scaner or camera, chose scan gear and custom insert.

Posted on Mar 02, 2010

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1 Answer

Don't know how to use scan function on Canon MG3260 printer


Hi Christine,


Please check details below:
1. First check if the software provided with your Printer is already installed and if not check the URL below to download the software or driver just in case you lost your Canon CD/DVD: http://www.canon.com.au/For-You/Printers/PIXMA-InkJet-Printers/MG3260
2 Once installed and for Windows user follow the steps below:
a. Click "Start" then click "All Programs"
b. Look for for "Canon Utilities" and click "MP Navigator EX 3.0".
c. Choose "One Click" on the upper right.
d. Then you can start scanning starting from "Auto scan", "Save to PC", "Save as PDF file" and so on.








For sample Video instructions, please check the youtube link below:
http://www.youtube.com/watch?v=qg_4FDAFjN0


Please note that I'm currenly im using Canon Pixma 250.




Hope this will help.




Best Regards,


--
Art




Also the One-Click Screen below:2_26_2013_2_59_57_am.png

Feb 26, 2013 | Office Equipment & Supplies

3 Answers

I am having trouble scanning text documents into pdf format. The pdf format type does not show up as an option to use. Also, scanned images are hugh files 8 -10 Mb. Help!


Good Day Agcarson!

It will be easy to provide you the answer if you mention the brand and model of your printer and your operating system.

Please post back.

Jul 01, 2011 | Office Equipment & Supplies

1 Answer

Canon imagerunner 2270 copier - I am trying to use the this machine to scan docs to an a yahoomail email account (it was working great all day long until now)...everything seems to be working as it normal...


You don't specifically say, but I'm going to assume that the machine was scanning to this email and then it stopped.

First, does the network operation outside of scanning to email work? If you can still print to the device or access it via the web interface your machine is still on the network. Power off the machine (for your Canon device this is on the back right corner of the machine). Maybe a reboot will fix it. If not remember that powering the machine off does not power down all of the circuit boards. Try the "Japanese reboot" and unplug the machine from the wall.

Do destinations not directed to yahoo.com work? If other destinations still work, then the copier did not change, the destination requirements changed. Maybe your spam filter has decided the copier is not an approved recipient.

If this still does not get you scanner love...

The bad news is that the copier does not care if the email address you are sending to is bad. The copier throws the email to heaven (your outbound SMTP server) and its done. You will get no failure on the machine, you will just not get the mail on the other end. If your machine gives you a failure to send message its because you failed to make your outbound mail server happy.

Whatever mail server you were using almost always uses an outbound user name password combination to permit outbound email to leave the machine. Did the user account associated with the outbound SMTP server change or get disabled?

Is the outbound SMTP passing through the yahoo.com, hotmail.com, gmail.com, etc mail server? If your answer is yes, check with those providers to see what their new outbound SMTP requirements are. There is less than a 0.1% chance the copier changed its settings and caused a failure. Yahoo changed.

If you were scanning out via a yahoo freemail account you have just discovered why in my years of setting up scan to email on several manufacturers lines of copiers I learned not set up scan to email using yahoo, hotmail, gmail etc as the outbound mail server. Inevitably one day these providers will change the setup required to scan to email. Or they will change their spam filters. They may not tell you when they plan to change it. They may not admit they changed it. The support person you contact may not know that it changed. They will not support you after they change it. They changed it specifically to reduce the undesired use of their mail servers (i.e. spam). When you call and ask them what the new settings are as often as not they ask if you can send and receive email from your web browser. If the answer is yes, they don't care if your email client works. They don't care if your copier scans to email. All they guarantee in their terms of service is that you can send and receive email form their web based mail interface.

I'm sorry if this sounds harsh, but after 10 years of fighting the man I no longer attempt to set up scan to email sending out through a third party or web based mail server. I tried many times to accommodate customers with free mail based email. Only to reach the day when that free provider would change the outbound SMTP settings and I would get a hundred calls from customers who told me my machine was broke because scan to email no longer worked.

Aug 06, 2010 | Canon imageRUNNER 2270 Copier

1 Answer

Am I able to use the scanning part of printer when printer is out of ink?


Hello,
It is a very interesting question. I often wondered if my Brother MFC-5460CN would scan even if there is no ink in a cartridge. I guess it your lucky day, because yesterday I changed the cartridges, and your question gave me the opportunity to find the answer.
I replaced one new cartridge with a depleted one. As expected my printer refused to print but did not balk when I scanned a document.

At least my printer scans if there is no ink.
To verify if your does too, wait until a cartridge is depleted and try to use the scanner, and you will have a FIRST Hand answer.

Hope it helps.

Oct 22, 2009 | Canon MX300 Office All-In-One Printer

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I WISH TO LOCATE A REPAIR PERSON IN MY AREA,ATTLEBORO MA 02703.I'VE ENJOYED THE USE OF THIS ALL IN ONE PRINTER TILL ONE DAY THE DOOR FELL OFF AND IT STOPPED PRINTING A COUPLE OF DAYS AFTER WARRANTY RAN...


Call Canon Support and ask them...

Also try www.fixmyownprinter.com and search for an answer to your questions. They have a wealth of information on their website...

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Scanning to computer with HP Photosmart C5200- How?


This forum is for Canon PIXMA MP 210 printers, if that is what your are trying to use HP software on it may not function properly anyway. Canon MP210 comes with scanning software that easily allows you to save a scanned image to the computer. It is called MP Navigator.

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Canon imageCLASS® MF4150 All-In-One picks up all calls on our second line.


I got in touch with the manufacturer tech support and found there was no way around it. Thanks for considering my issue though :)

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