Cannot print received faxes

The fax machine may be in secure receiving mode. The following is from the User's Manual section on Faxing. downloadcenter samsung com

Receiving in secure receiving mode

You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on secure receiving mode to restrict printing of received faxes when the machine is unattended. In secure receiving mode, all incoming faxes go into memory. When the mode is deactivated, any stored faxes are printed.

Activating secure receiving mode

1. Press (Fax) on the control panel.
   

2. Press Menu until Advanced Fax appear.
   

3. Press the left/right arrow until Secure Receive appear and press OK.
   

4. Press the left/right arrow until On appear and press OK.
   

5. Enter a four-digit password you want to use and press OK.
   

   You can activate secure receiving mode without setting a password, but cannot protect your faxes.
   

6. Re-enter the password to confirm it and press OK.
   

7. Press Stop/Clear to return to ready mode.
   

When a fax is received in secure receiving mode, your machine stores it in memory and shows Secure Receive to let you know that there is a fax received.
Printing received faxes

1. Access the Secure Receive menu by following steps 1 through 3 in "Activating secure receiving mode."
   

2. Press the left/right arrow until Print appear and press OK.
   

3. Enter the four-digit password and press OK.
   

   The machine prints all of the faxes stored in memory.
   

Deactivating secure receiving mode

1. Access the Secure Receive menu by following steps 1 through 3 in "Activating secure receiving mode."
   

2. Press the left/right arrow until Off appear and press OK.
   

3. Enter the four-digit password and press OK.
   

   The mode is deactivated and the machine prints all faxes stored in memory.
   

4. Press Stop/Clear to return to ready mode."
   

Please can you tell me the model?

If the machine receives a fax under one of the following conditions, the machine will not be able to print the received fax and will automatically store it in its memory.Ink has run out while receiving a fax.Paper has run out while receiving a fax.

• Paper other than A4, Letter, or Legal-sized papers are loaded.
  
• OFF is selected for Auto Print in User Settings.
  
• You pressed the Stop button to cancel printing of a fax.

1. Make sure that the plain paper is loaded in the Rear Tray.

2. Display the Memory reference screen.
(1) Press the FAX button, and press the Menu button.
(2) Use the (-) or (+) button to select Memory reference, and press the OK button.

3. Print all the received documents in the memory.
(1) Use the (-) or (+) button to select Print all RX docs.

• To print the list of documents in the memory, select Print memory list.
  
• To print a specified document, select Print specified doc..
  
• To delete a specified document, select Delete specified doc..
  
• To delete all documents in the memory at the same time, select Delete all documents.
  

(2) Press the OK button.
(3) Use the (-) or (+) button to select Yes, and press the OK button.

The machine starts printing documents in the memory one by one.

(4) Use the (-) or (+) button to select Yes



To keep the document in the memory, select No.

(5) Press the OK button.

• The deletion confirmation screen will appear each time after one document is printed. Repeat the same procedure until all documents are printed.

This fax machine stores the faxes in memory and then prints them out.

If it's unable to print them, is either because there is no paper or no ink.
The memory eventually gets full and stops receiving faxes.

Try this step ... found it on Canon's website

Issue: ERROR LCD: WAITING FOR REPORT
Solution: Set [AUTO PRINT RX] to ON (MX300 / MX310)

AUTO PRINT RX When [AUTO PRINT RX] is set to [OFF], incoming received faxes will be temporarily stored to memory and transaction reports (TX, RX and Activity) remain in memory. The default setting is [ON], which means incoming received faxes and transaction reports will automatically print. The fax machine will not automatically print a received fax and will store it in memory in the following conditions.

• Ink is low or has run out
• The paper size and type is not set correctly
• Paper has run out
• The Output Tray is closed

To set AUTO PRINT to ON, please follow these steps.

1. Press the <FAX> button to enter the Fax menu.
   
   
2. Press the <Menu> button. [FAX SETTINGS] is displayed
   
   
3. Press the left or right arrow button to select [RX SETTINGS] , then press <OK> two times.
   
   
4. Press the left arrow to select [ON], then press <OK>.
   
   Note: When AUTO PRINT RX is set ON, a sub-menu will appear to PRINT WHEN NO INK.
   
   
5. At sub-menu PRINT WHEN NO INK, decide if you'd like the machine to continue to print incoming received faxes if ink is low.
   
   CAUTION: When this option is set ON, the fax machine will not monitor the ink level of the ink cartridges. If ink is low or out, received faxes will print with streaks or blank. Furthermore, once the fax is printed, it will be deleted from memory.
   
   1. To print received faxes when ink is low or out, press the left or right arrow to select [ON] and then press <OK>.
      
   2. To store received faxes in memory when ink is low or out, press the left or right arrow to select [OFF] and then press <OK>.
      
      
6. Press the <Stop/Reset> repeatedly to return to Fax standby mode.

Please change the toner and feed the papers. It will print all the faxes recd in memory.

Hello Tony,

You are right about that. The messages are indeed sitting in memory.Here's the procedure to print them out.
Step1: Press the memory reference button in the one touch speed dial panel
Step 2:Press the search keys(arrow keys under the one touch dialing panel)until the option "print document" is highlighted and then press SET.
Step 3:Press the search keys again to select the transaction ID of the document you wish to print and then press SET.
Step 4:Press # to print the whole document or * if you wish to print only the first page.

tHE INK SEEMS TO HAVE FINISHED, DOES THE DISPLAY SHOWS,-INK LOW OR EMPTY, REPLENISH THE CARTRIDGE AND THE FAXES WILL BE PRINTED FROM MEMORY.. HAPPY FAXING OMNIPRESENT

TYPICALLY A FAX MACHINE WILL RECEIVE MESSAGE IN MEMORY WHEN NO PAPER OR TONER/INK FINISHED INDICATION IS THERE, REPLENISH THESE SUPPLIES WITH GENUINE ONES AND FAX WILL START PRINTING. IF PROBLEM IS NOT SOLVED , PLEASE TRY TO CLEAR THE SETTING FOR MEMORY RECEIVING, IF STILL NOT SOLVED TRY BRINGING THE MACHINBE TO FACTROY SET SETTING BY CLEARING THE MEMORY. HAPPY FAXING OMNIPRESENT