Question about Kenmore 57029 Side by Side Refrigerator

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Ice cream going soft

Everything in my freezer is forzen solid except the ice cream. What is goin on? Hlep.

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What is happening is that ice cream has a lower freezing point that water. Perhaps 5-10 degrees for ice cream. Now, the problem with the freezer is 1 of 3 things. 1. Make sure the air vent coming into the freezer is not blocked. 2. Check the thermostat setting and make sure it is on the coldest setting. You can always bring it back up when you get it colder. The thermostat may be going bad. 3. The freezer may be going bad (compressor or other componnets). If it is older than 12-15 years, then you may be better served getting a new one. This may mark the beginning of the end. Check these and let me know how you do.

Posted on Feb 25, 2009

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