Question about Nortel Norstar 16-Line PBX Speakerphone

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Caller id does not display until line is picked up.

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CHECK THE BATTERY OF THE TELEPHONE ON THE BACK SIDE OF THE PHONE, MAKE SURE TO REPLACE THE BATTERY WITH A NEW ONE.

Posted on Feb 25, 2009

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1 Answer

Caller ID not working on Norstar terminal using line dedicated to fax and phone


You must have latest software to have Caller ID
You must have a Caller ID line card
Caller ID must be programmed on the phone to allow it
Caller ID signal from carrier is sent between 1st and 2nd call

FYI on the fax: Analog ports (ATA's) on the Norstar system do not show Caller ID, instead you would need to use a line share device that supports caller id such as the STICK.

Oct 25, 2012 | NorStar M7310 Corded Phone

1 Answer

No caller ID. TP company says I have service.


  • Did you fully charge your phone? - Make sure you fully charge for 16-24 hours .

  • Is the battery old? - Replace the battery.

  • Is the electrical outlet switch turned on? - If you are using AC (electrical) power, make sure that the unit is connected to a non-switched electrical outlet.

  • Are the connecting wires tight - Unplug the AC power converter from the unit and plug it back in.

  • Do you have Caller ID service with your telephone company - In order to receive Caller ID records, you must subscribe to the standard name and number Caller ID service available through your local telephone company. If the Caller ID works for normal calls but not on Call waiting calls, then you must contact your phone company to get the combined CID/CW service.

  • Caller ID shows up after second ring - Be sure to wait until the second ring before answering. Caller ID signals comes through after the first ring, if caller pick ups phone too soon Caller ID signal will not be transmitted to the handset.

  • Confirm that caller ID is still working on that particular line by checking another phone on the same line - If Caller ID is not coming through contact your phone company provider.

If this does not fix your problem, contact your authorized Service Center.*

Oct 16, 2010 | Uniden DECT 6.0 Cordless Phone ID

1 Answer

DKT3020SD Corded Phone: HOW DO I DISPLAY THE CALLER ID ON A TOSHIBA DKT322...


Caller ID in POTS networks is a service which has to be subscribed to. The local exchange (to which the user's line is attached) has to allocate a DTMF sender for each and every incoming call, for it to be picked up by your phone and shown on its screen. Talk to your phone company for further informations.
Just my 2 cents... Carlos

May 16, 2010 | Toshiba DKT3020SD Corded Phone

1 Answer

Caller Id function...How do I turn it on?


You dont normally have to "turn on" caller ID on a phone capable of displaying caller ID.
However, the caller ID data the phone has to pick up off the phone line when a call comes in is normally an additional (paid for) service from your telecomms provider.
Have you specifficlally requested the caller ID service from your telecomms provider ? If so, have they confirmed it is now up and running ? Are you sure your phone is caller ID compatible ? Can you borrow a phone from somebody, that you know dsiplays caller ID and try that phone on your line ?
If the answers to these questions is yes, then you need to report this as a fault to your telecoms provider who, so long as the answers to the above questions really is yes, wont charge you for rectifying the problem.

Sep 30, 2009 | Lands Phones

1 Answer

External caller ID does not display on either line talkswitch 284


Log into your TalkSwitch Management Software.
Go to Telephone Lines.
Under each incoming line make sure that Caller ID is checked.
Click File> Save
Hopefully this will fix it for you.

Jun 18, 2009 | TalkSwitch CT.TS001.124001.US...

1 Answer

Display caller id before pickup


talk to your phone service provider.

May 09, 2009 | Office Equipment & Supplies

1 Answer

Caller id only displays after i pick up the line


it is a progrsamming issue that can be fixed where are yuou located?

you can call me at 3107016774

Sep 18, 2008 | NorStar Meridian M7310 Phone

2 Answers

CALLER ID


Do you still have a problem?

Aug 11, 2008 | AT&T Partner 18 Phone (315805B)

3 Answers

Caller ID


press feature 811 then touch the ringing line and it will display the caler info.

Mar 14, 2008 | NorStar T7316E Corded Phone

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