Question about Philips GoGear SA261 MP3 Player

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Player Problem When i turn on my Gogear Mp3!! immediately a caution symbol flashes and says Connect to PC , Player problem , Start Device Manager. When i connect the USB nothing happens. And my musics don't play..

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There is a program that came with the installation CD called Philips Device Manager - you have to open it and click on the Repair tab. The program is available from Philips website if you have lost the CD.

-Tha Mp3 Doctor

Posted on Feb 25, 2009

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1 Answer

NOT'''' RESPONDING


Connect your mp3 player to the computer.
Open the Philips Device Manager
Run the Repair function.
If the Device Manager does not recognize the player, connect the player to the computer (while the player is in the OFF position) while holding in the volume + button. Continue holding the vol + button for 5-15 seconds until a window pops up on the computer screen that says Found New Hardware Wizard. Follow the directions and it will lead you to do a Repair in the Philips Device Manager.

If this strategy doesn't work, your player is screwed. Call Philips and find out how to get an in-warranty replacement (or take it back to the store).

-Tha Mp3 Doctor

Nov 16, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

Tmpt test 2


A key system file has been deleted. Go to Philips website and attempt the firmware upgrade, but it probably will not work. You may have to replace this player.

Recovery Mode for Philips' GoGear
Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab. Then click on the “Repair” button to start the repair process. Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in. If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
-Tha Mp3 Doctor

Nov 03, 2008 | Philips GOGEAR SA6045 MP3 Player

2 Answers

It Bricked itself


Recovery Mode for Philips' GoGear
Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab.  Then click on the “Repair” button to start the repair process.  Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in.  If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
-Tha Mp3 Doctor

Aug 13, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Does not turn on properly


Firmware manager should solve this problem.

  1. First Make sure that you have your PC connected to the internet, as the firmware manager will download the firmware from the firmware server, it is necessary that you have the PC online during the entire the process.
  2. Run the application on your PC at Start->Programs->Philips Firmware Manager->Philips Firmware Manger.
  3. Connect the GoGear player with the PC in normal mode. Switch on the player.
  4. Firmware Manager will start the upgrade process after the player is detected.
  5. Enter the serial number of your device. You can find the serial number as a 14 digital code printed on the sticker near the USB connector of the device e.g. SFxxxxxxxxxxxx and then click NEXT to proceed.
  6. Click the START button, select the firmware and click OK.
  7. The upgrade process will continue to download firmware.
  8. Once the upgrade process is completed, click FINISH to close the application.
  9. You may now disconnect the GoGear Player from your computer.

Mar 02, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

Lightning Strike in Battery Symbol


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Feb 15, 2008 | Philips HDD120 MP3 Player

1 Answer

Philips 6045 - updating player


Disconnect the GoGear from the computer and turn it off:
1) Open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website
2) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button (if the repair tab does not appear immediately, then connect the disconnected GoGear to the PC temporarily - that should make the Repair tab appear)
3) Disconnect the GoGear from the computer and turn the GoGear off (if you haven't done so already) - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

-Tha Mp3 Doctor

Jan 20, 2008 | Philips GOGEAR SA6045 MP3 Player

4 Answers

Device manager


my philipsgogearsa5125/37 it won't let me hear any songs and pictures

Jan 02, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Player problem


Back up all the files on the GoGear and perform a Repair:

1) Open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website
2) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
3) Disconnect the GoGear from the computer and turn the GoGear off (if you haven't done so already) - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new.

-Tha Mp3 Doctor

Nov 22, 2007 | Philips GoGear SA261 MP3 Player

1 Answer

Merhaba


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Sep 24, 2007 | Philips GoGear HDD6330 MP3 Player

2 Answers

PLEASE CONNECT PLAYER TO PC


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Sep 22, 2006 | Philips GoGear HDD6330 MP3 Player

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