Question about Sony BDP-S300 Blu-Ray Disc Player

3 Answers

My Sony Blu Ray dvd player BDPS300 has stopped working and shows a 'no disc' error message. I have tried to update software and it will not read disk. PLease help.

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  • Master
  • 10,594 Answers

Possible cause is dirty lens, needs to be cleaned. First try to clean it with CD Cleaner Disc and still no joy then take off top cover and clean lens with good quality cotton bud.
If problem still exist then optical lens will be replaced.

Posted on Feb 25, 2009

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  • Expert
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Hi there,

If this product is still in warrenty please send it back.

If not your laser would have blown, these happens quite often with blu ray lasers. you can pic them up off ebay for about £40 and just replace them, very easy to do, just take the top cover off, and you will see it.

Please Rate.

Hope This Helps

Posted on Feb 25, 2009

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  • Sony Master
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That means that you need to clean the lens pickup.

Posted on Feb 25, 2009

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1 Answer

My Sony Blu-ray BDP-S300 will not read blu-ray disc.


You need to update your software. go to network update but you have to do it via your network it worked for me. Hope this helps

Sep 24, 2012 | Sony BDP-S300 Blu-Ray Disc Player

1 Answer

Won,t play latest discs


In most cases, the issue might be with the Java content on the new Blu-ray discs is making this issues. The Blu-ray technology is developing everyday and adding more and more features to the existing technology. Hence it is required to make the Blu-ray Player up-to-date by installing the latest firmware update available from the manufacturer (who ever it is). Going ahead with the first step, please install the latest firmware update available for the Blu-ray Player.




Please click the following link to get the latest firmware update available for your Blu-ray Player:


http://esupport.sony.com/US/perl/swu-download.pl?upd_id=6170&mdl=BDPS300


You can review the "Important Notes" and "Firmware Update Instructions" on the page to get the instructions to install the firmware update.




If the issue persists after installing the firmware update, the would have been with the disc. Check the disc with another player, try different discs with same player.




If the Blu-ray Player is not at all playing any Blu-ray disc including the previous played ones, then it may require service.

Feb 25, 2011 | Sony BDP-S300 Blu-Ray Disc Player

1 Answer

Can the Sony BDP - S300 Blu-ray player be upgraded??


You can update the firmware of the Blu-ray disc player which will make the Blu-ray Player compatible with many new discs.
It increases the Java compatibility.
Click on the below link to get the information to install the firmware update.
http://esupport.sony.com/US/perl/swu-download.pl?upd_id=6170&mdl=BDPS300
If you're going to upgrade for another player, you may go for the best rated BDPS570. It has all the feature a blu-ray player needs.
Hope this helps. If you need any assistance. Please get back to me. I will be more than happy to assist you.
Thanks for understanding.

Jan 29, 2011 | Sony BDP-S300 Blu-Ray Disc Player

1 Answer

We are having problems with our BRD player BDP s300 playing BRD. It will play regular DVD just fine.


In most cases, the issue might be with the Java contents on the new Blu-ray discs is making this issues. The Blu-ray technology is developing everyday and adding more and more features to the existing technology. Hence it is required to make the Blu-ray Player up-to-date by installing the latest firmware update available from the manufacturer (who ever it is). Going ahead with the first step, please install the latest firmware update available for the Blu-ray Player.
Please click the following link to get the latest firmware update available for your Blu-ray Player:
http://esupport.sony.com/US/perl/swu-download.pl?upd_id=6170&mdl=BDPS300
You can review the "Important Notes" and "Firmware Update Instructions" on the page to get the instructions to install the firmware update.
If the issue persists after installing the firmware update, the would have been with the disc. Check the disc with another player, try different discs with same player.
If the Blu-ray Player is not at all playing any Blu-ray disc, then it may require service.

Jan 09, 2011 | Sony BDP-S300 Blu-Ray Disc Player

1 Answer

Not playing any blu-ray movies


In most cases, the issue might be with the Java content on the new Blu-ray discs is making this issues. The Blu-ray technology is developing everyday and adding more and more features to the existing technology. Hence it is required to make the Blu-ray Player up-to-date by installing the latest firmware update available from the manufacturer (who ever it is). Going ahead with the first step, please install the latest firmware update available for the Blu-ray Player.


Please click the following link to get the latest firmware update available for your Blu-ray Player:


http://esupport.sony.com/US/perl/swu-download.pl?upd_id=6495&mdl=BDPS300


You can review the "Important Notes" and "Firmware Update Instructions" on the page to get the instructions to install the firmware update.


If the issue persists after installing the firmware update, the would have been with the disc. Check the disc with another player, try different discs with same player.


If the Blu-ray Player is not at all playing any Blu-ray disc, then it may require service.

Dec 11, 2010 | Sony BDP-S300 Blu-Ray Disc Player

1 Answer

Get can't play error message when starting blu-ray disc. why?


In most cases, the issue might be with the Java content on the new Blu-ray discs is making this issues. The Blu-ray technology is developing everyday and adding more and more features to the existing technology. Hence it is required to make the Blu-ray Player up-to-date by installing the latest firmware update available from the manufacturer (who ever it is). Going ahead with the first step, please install the latest firmware update available for the Blu-ray Player.


Please click the following link to get the latest firmware update available for your Blu-ray Player:


http://esupport.sony.com/US/perl/swu-download.pl?upd_id=6495&mdl=BDPS300


You can review the "Important Notes" and "Firmware Update Instructions" on the page to get the instructions to install the firmware update.


If the issue persists after installing the firmware update, the issue would have been with the disc. Check the disc with another player, try different discs with same player.


If the Blu-ray Player is not at all playing any Blu-ray disc, then it may require service.
Thanks for understanding.

Aug 21, 2010 | Sony BDP-S300 Blu-Ray Disc Player

3 Answers

Dvd wont work


You have a faulty disk...Get a new one

Apr 22, 2010 | Sony BDP-S300 Blu-Ray Disc Player

1 Answer

Sony s300 very slow at reading disc. takes up to 5 minutes to read, and sometimes it wont even start.


This model runs slow on the reading process anyway. You might need a firmware update. I have had to update mine three time in the last two years. You can download it from the Sony site, but it is very important to follow the directions perfectly and having the proper burning software. It is an ISO image file so you would need a program to burn it on a CD not DVD as a image file and not a data file. Sony will send you the disc free of charge with instruction and that might be the easiest way to update if you call them.
http://esupport.sony.com/US/perl/swu-list.pl?mdl=BDPS300

1-877-244-9959

Oct 10, 2009 | Sony BDP-S300 Blu-Ray Disc Player

1 Answer

Sony BDP-S300 Loading problem


I had same problem. Solved by updating firmware:
Here is the url for the latest Firmware and instructions to install it.
http://esupport.sony.com/US/perl/swu-download.pl?upd_id=4320&mdl=BDPS300

May 26, 2009 | Sony BDP-S300 Blu-Ray Disc Player

1 Answer

My blue ray requires an update in order to play the disc.


Here is the url for the latest Firmware and instructions to install it.
http://esupport.sony.com/US/perl/swu-download.pl?upd_id=4320&mdl=BDPS300

May 07, 2009 | Sony BDP-S300 Blu-Ray Disc Player

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