Question about Maytag Neptune MAH5500B Front Load Washer

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Spin cycle won't drain and can't reach full spin neptune front

I have tried taking out half the load but water will not drain and the machine is not reaching it's full spin. Please help. I tried putting through a light cycle to see if that would work and still not draining.

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Water is draining but machine is not reaching it's full spon.

Posted on Feb 26, 2009

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The drain pump or the drain hose are probably clogged.

You need to access to the drain pump and remove the hose connected to the pump to remove the obstruction.

See instructions below on how to access the drain pump.

Neptune washer access, Maytag neptune washer, how to take apart

Posted on Feb 25, 2009

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1 Answer

Machine will not spin..turns only as if to wash in spin cycle. washes o.k.


Check the drain pump and hoses . Is the machine full of water? If yes then it points to the drain pump...either blocked hose or electrical . The unit will not spin until the water is drained. The drain pump hoses are found both on the front of the bowl and behind the machine.

Jan 23, 2014 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Neptune front load washer does not spin all water out every time. Water can be rung out of clothes at these times.


Hello there:
The clothes are wet after spinning or at the end of the cycle please try each one of these solutions that i have provided below

Motor coupler To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning: If it's spinning when you lift the lid, the coupler is fine. If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely. Spin cycle If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component. Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician. Siphoning If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess. Water-inlet valve Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.

Sep 26, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Washer is Full of water and clothes but won't drain. The washer will not start in any cycle. Lights are on ( the start light is blinking). Tried unplugging but still will not start.


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Problems with a washing machine not spinning or not draining are often inter related..

If you are having a problem with your top load washer then check out this tip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkout this tip...

Front Load Washing machine not draining and or not spinning


heatman101

Sep 09, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag Neptune TL clothes still dripping wet after full cycle


Pump out time of 40 seconds sounds good.

No ND error code and you spin up to 850RPM which is max for the machine.

You have no standing water in the wash basket.... I'm scratching my head.

Could you do a Spin Only cycle with that same wet wash load and set the SPIN for Max Extract. After you start the Spin Only cycle put the machine in Service Mode and watch the RPM range. This cycle sets the display to 12 minutes. Let’s see if the wash load remains wet and what max RPM is reached.

""Maybe the pump is not turning on during the spin cycle?"" You have no standing water in the wash basket correct? I feel the pump is turning on or you would have standing water in the wash basket and the pressure switch would have never indicated an empty condition (Low Level pressure switch contacts) to the Control Board. The Control Board would have stopped the wash cycle with a ND for no drain error code.

The pump in the spin cycle will turn on a number of times see if you hear turn on in a Spin Only cycle

I just ran a Spin Only light wash load with about 5 gallons of water in the wash basket. Timer went to 12 min. I toggled into Service Mode to watch wash basket RPM. At about the 5 Min mark (toggle in and out of Service Mode) the wash basket reached 850RPM then a few minutes later it stepped down to 830RPM to end of Spin Only Cycle. You don’t have a water valve stuck open or you would flood/over flow of the machine. Did you here the drain pump turn on several times during the Spin Only cycle?
Rich

Apr 08, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag neptune frot load will not reach full spin speed.


It will not spin while washing, it's more of a rocking back and forth. As far as the spin cycle. If it's not reaching full speed I bet you'll notice that it's not doing the full cycle because the load is bouncing around and cause the washer to shut off. take some of the clothes out and watch it spin the water out.

Mar 26, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag Neptune MAH5500B


only 2 or 3 real problems with this machine, bad machine controller( behind console) although lights on are sign that its good,
Either the pump is clogged and not draining water so it will never spin let alone spin full speed with water in tub, i also doubt that because it seems that s there just water within the clothes and not a tank full of water,
which leaves the last Major issue with machine and that's the motor controller, not telling the motor to spin.. could also be a bad motor but i really doubt that all....

This is a funny machine because depending on when it was made (serail number denotes its age) im looking up the model and your manual states that you have a 3rd yr to 10 yr part warr on the motor, Well on earlier models you cant replace the motor itself it comes as part of a kit, "NEPTUNE REPAIR KIT" which also includes the motor control board. reason i mention that is I"m able to get a motor controller covered by warr(as an authorized maytag technician) if the model will take the neptune repair kit, sure youll need to pay service and labor but the a part would be covered.

Mar 20, 2008 | Maytag Neptune MAH5500B Front Load Washer

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