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Panasonic KX-TA624/824 automatic Caller ID logging
How to set up automatic Caller ID logging
in the KX-TA624 phone system with KX-T7735 phones. (for dash four and five, and KX-TA824) System Programming:
In System Program number 900, enable Caller ID for the lines you have Caller ID on. (To get into system programming, press Program * # 1234.)
In System Program number 901, select your own area code and any other area codes that don't have to be dialed when making a call. The area code digits are removed from Caller ID log information so you can return a call without dialing unnecessary digits which would mess up the call.
In System Program number 902, if necessary, indicate the number of digits to be removed, and a particular digit (usually 1) that might have to be added, when returning a local phone call. The default programming is to remove the first three digits, and add nothing; which is correct for most locations.
In System Program 903, if necessary, indicate the number of digits to be removed, and up to 4 digits that might have to be added, when returning a long distance phone call. The default programming is to not remove any digits, and add a 1; which is correct for most locations.
In System Program number 909, enable Call Log Assignment for each phone where you want to log Caller ID information. You can use * to indicate you want logging at all phones.
Get out of system programming. (Press Hold or End, then Program.)
Program a button for Caller ID Indication on each phone where you want to log Caller ID information. Press Program, then the button you want to use for Caller ID Indication (we recommend the top button in the left column), then 96, then Store, then Hold, then Program. (If you want a phone to record Caller ID information individually, rather than for the whole system, use 6 instead of 96.)
At each phone where you want to log all calls, press intercom, then 7382#.
The Caller ID Indication button will light up only when the system has logged UN-answered calls.
Use the Navigator Key at the lower right corner of the phone to scroll through Caller ID information.
You can erase the entire Caller ID log by pressing Intercom, then 70**#
You can erase an individual Caller ID record by pressing Transfer while the information is displayed.
If your phone does not have a Navigator Key, you can program an available button for Caller ID Selection. Press Program, then the button you want to use for Caller ID Selection, then 97, then Store, then Hold, then Program. (If you want a phone to record Caller ID information individually, rather than for the whole system, use 7 instead of 97.)
To call a number displayed on the Caller ID log, pick up the handset or press the speakerphone button, and press the Caller ID Indication button.
The one who can show the caller ID when someone call is the caller only. He/she can set to hide his/her number ID in their phone so we can't see it. We can't force to see this caller ID, but if this calls disturbed you, you can install call blocker and only allow certain incoming call to be recieved.
Since you have 3 lines, that tends to be a TA series phone system. Do you have CID hardware? It's a card that fits into a card slot or rests in the cover of the Key Service Unit and ends in 93. (62493, 82493)
Start with CID service, a card, and some programming.
In the User's manual section 2-2 there's an alpabetic index for Caller-ID. It requires 2 buttons, a CID-Indicator and a CID-Select button. We usually put them as the top 2 buttons in a 773x series phone, but you'll have to pick 2 adjacent or similar CO buttons. You label them CID-I and CID-S. Then you program them for either 96 and 97 or 6 and 7. You also have to tell the programming that you are setting up the common CID if you use 96&7.
the caller may have with-held their number, either as a one-off, or as a feature, or perhaps your phone company has a fault on their caller Id equipment.....does this happen with all calls, has it only just started happening ?