Question about Xerox Phaser 6360 Laser Printer

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Phaser 6360 laser failure code 07

We have a Phaser 6360 that is networked and recently came up with a "laser failure" and error code 07 and error code 11. I went to XEROX support site, but all it said to do was turn it off, wait 30 seconds and turn it back on, which I have done several times already. Any suggestions?

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  • Anonymous Mar 25, 2014

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  • 49 Answers

Hi,

Yeah I had a look at the website there too, try powering down again and plugging it out for a longer period of time. You need to get the whole machine to reset and loose all saved info in the bios. Also cleaning it out of all loose toner on any contacts might help!

Niallbt

Posted on Mar 30, 2009

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