Question about Ricoh Aficio GX3050N Printer

1 Answer

Error message 993, what is this?

I am getting err993 power off on. I have tried this and cannot reset. Anybody know how to fix please

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 203 Answers

That is a fuser drive error on printers. it is the part that fixes the ink to the paper.
i have a check for you but is not an easy fix.
if fuser drive is gone will cost approx £12 to replace.

Fuser Drive and Contact Cam System Service Check
Error Code 993: Indicates the cam sensor has not been activated.
The sensor activates when the fuser drive motor turns the cam disk.
If the fuser drive motor does not turn on, or the drive parts are not
operating, go to A.
If the fuser drive motor turns and appears to be operating properly,
and the cam is turning, go to B.
If the fuser drive motor turns and appears to be operating properly,
and the cam is not turning, go to C.

A The fuser drive system is not operating properly.
FRU Action
1 Fuser Assembly
Fuser Drive Motor
Fuser Motor/Paper
Feed Motor Carriage
Unit Motor Cable
Engine Board
Check the fuser assembly internal drive gears
for binding, or broken or worn teeth. If a
problem exists, repair or replace the fuser
assembly.
Remove the fuser drive motor from the stay
assembly, leaving the motor cable connected
to the motor. Turn the printer on, but do not
allow the motor to touch other areas of the
printer. Verify the motor turns during POR. If it
does, the problem is most likely in the motor
mounting stay assembly. Go to step 2.
Check the motor for shorts between the case
and each motor winding. If a short is found,
replace the motor.
Note: Damage to the engine board may result
from a shorted motor.
Check the motor for open windings. If found,
replace the motor.
Check continuity of the fuser motor/paper feed
motor/carriage unit motor cable.
• If incorrect, replace the cable.
• If correct, replace the engine board.
2 Motor Mounting Stay
Assembly
(Fuser Drive Parts)
Check the fuser drive gears, gears C3-1, C3-
2, the clutch spring, motor drive gear, gear C2
and C4 for signs of chipped gear teeth, worn
parts, or improper operation. If problems are
found, repair as necessary.
Check the cam gears and solenoid for proper
operation and signs of broken or worn gear
teeth or damaged parts. If found, repair or
replace the motor mounting stay assembly.

B The fuser drive system is operating properly and the cam disk is
turning.
FRU Action
1 Cam Sensor (PH16)
Engine Board (M4)
SN Cable
Be sure the cam sensor is mounted correctly
and locked into place.
Check the following voltages on the cam
sensor:
Pin # Signal Voltage Voltage
Voltage Disc in Disc Out
1 (Orange) +5 V dc +5 V dc +5 V dc
2 (Brown) -CCSENS +5 V dc 0 V dc
3 (Green) GND 0 V dc 0 V dc
Note: The voltage on pin 2 should vary, as the
cam turns from approximately 0 V to +5 V dc.
• If the voltage on Pin 1 is incorrect, check
the cable. If incorrect, replace the cable.
• If the cable is good, replace the following
FRU's in the order shown:
1.Cam sensor
2.Engine board
3.SN cable

C The fuser drive system is operating properly and the cam disk is
not turning.
FRU Action
1 ContactCam
Solenoid
CRF Cable
Engine Board
Check the solenoid for proper operation,
making sure it picks during POR cycle.
Disconnect the solenoid and check the
resistance on the solenoid cable. It should
measure approximately 65 ohms. If incorrect,
replace the solenoid.
Check the voltages on the solenoid cable
connector.
Check the following voltages on the contact
cam solenoid cable connector:
Pin # Signal Voltage Voltage
Voltage Static Picked
1 (Red) +24 V dc +24 V dc +24 V dc
2 (Black) -SL2ON +24 V dc 0 V - +24 V dc
Note: All voltages are approximate.
If the voltage on Pin 1 is incorrect, check
continuity of the CRF cable to the cam
solenoid.
• If incorrect, replace the cable.
• If correct, replace the engine board.
2 Motor Mounting Stay
Assembly
Check the clutch spring, clutch boss, clutch
disk and gear C4 for signs of wear, broken
teeth or binds. Repair or replace the motor
mounting stay assembly if a problem is found.

Normaly the fuser is not turning - check the cleaner pad is not jammed in too tight. Then replace the fuser drive block 12G1348.

Posted on Feb 25, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

03130031-2F52 error


my printer suddenly stopped working and is showing the following error code 03130031-2F52. If anybody know how to fix it, please email me at alaevphoto@yahoo.com. thank you.

Oct 21, 2012 | Canon imagePROGRAF iPF8000 Printer

1 Answer

Printing problem hp D7160 error 0xc18a0001 please help


Hi,problem can be solved .Please check out this link for the Ink System Failure problem.

fixyourownprinter.com/forums/printer/39471

These are from the link above:

Reset the system by holding down the OK, Cancel, Black, and Color buttons down at the same time and turn the 3310 off. Keep holding the buttons down until the printer shuts off and then turn it back on. You will have to turn the printer off twice and then it will recalibrate.

Our HP 3310 was having the same ink system failure. Tried everything I could find, and had just about given up when I found this forum. I didn't quite get the reset right the first time, but on the second try it worked. After holding down OK, Cancel, Black and Color buttons while turning it off, I turned it back on, it turned itself off and I turned it back on again, it started off doing the calibration and it took about 5 minutes, but when it was finished I had a working printer again.
Also
*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).
8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone.
Hope this works for you. Please let me know.

Oct 28, 2010 | Printers & Copiers

1 Answer

Epson workforce 600 displays message " A scanner error has occured. Please refer to documentation" How do I fix this?


Error 600

Hi there it is ink error.
You can try to reset the cartages this may do it Please call back let us know if it worked for you, PLEASE.


  1. Start with printer off
  2. Press and hold resume Button (triangle in the circle) and click “Power” button. Green led should be on
  3. While holding the Power button, release the Resume Button.
  4. Without releasing the Power Button, click “Resume” button for two times and release Both Buttons.
  5. Click “Resume” for four times then soon click “Power” button, to confirm the selected action (reset counter absorber).
  6. Turn off the printer and turn on again
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Mar 26, 2010 | Epson WorkForce 600 All-In-One InkJet...

1 Answer

How to reset error message 6000, thank you


Hi there it is ink error.
You can try to reset the cartages this may do it Please call back let us know if it worked for you, PLEASE.


Start with printer off
  1. Press and hold resume Button (triangle in the circle) and click “Power” button. Green led should be on
  2. While holding the Power button, release the Resume Button.
  3. Without releasing the Power Button, click “Resume” button for two times and release Both Buttons.
  4. Click “Resume” for four times then soon click “Power” button, to confirm the selected action (reset counter absorber).
  5. Turn off the printer and turn on againPlease come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Nov 07, 2009 | Canon MX300 Office All-In-One Printer

1 Answer

Prints one or two lines & then stops & says "outbind" error


Hi lhessel,

The best solution is to contact Cannon on the net, ask for tech support and download any updates available for your printer (make sure they are for the operating system you are using, i.e. Windows XP Home or Professional Version, Windows Vista).

Marge48

May 20, 2009 | Canon PIXMA iP1500 InkJet Photo Printer

2 Answers

Error message that blinks E 1 6. Help!


This error indicates replacement of ink cartridge. You can try to reset the printer by turning power off and then switch it on after 20 seconds. If this works, great, else you will have to get new ink cartridge.

The manual for your All In One device is available at the link below:

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=15402

Apr 13, 2009 | Canon PIXMA MP210 Photo All-In-One Printer

2 Answers

Carriage Jam message that wont clear


ok..so please try these steps..
1)turn off the printer..open the front door of the printer(where you see the cartridge)..try moving the carriage manually from right to left or from left to right..if you are able to move then it is a false carriage jam error message..if you are unable to move then the machine should be replaced..because this is a hardware issue..
2)connect the printer to the wall outlet..and then check for the error message..if you are still getting the same error message..
3)unplug the power chord from the back of the printer..press and hold OK and CANCEL button together..
4)while pressing those two buttons plug in the power chord to the back of the printer..
5)after you plug in the power chord do not release those two buttons untill screen goes blank..
6)once the screen is blank release those two buttons and turn ON the printer..
check for the error message..if its still the same then go ahead and replace the machine..because it is false carriage jam error message..
please try these steps and let me know if the solution has worked..

Mar 12, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Problem with HP Photosmart 2610


You need to reset the printer.. Unplug it from the power.

Then please remove the USB Cable from your PC completely.
Restart your PC without connecting USB cable back to your PC.
Now connect the USB Cable into the USB Jack from both ends and start your PC.
After doing above steps please reboot your PC finally.

And push the power button for 4 times and then power on .

Let me know the result, so I can further investigate the problem.

Oct 14, 2008 | HP Photosmart 2610 All-In-One InkJet...

2 Answers

Original jam message


A semi-full reset returns the user settings to the factory defaults.
It also deletes the following information:

* Language and country settings on some models
* Fax logs
* Fax headers
* Fax speed dial information

To perform a semi-full reset first unplug the power cord, then press and hold the "#" and 6 buttons on the front panel keypad while plugging in the power cord.

Feb 17, 2008 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

My Dell 962 Photo Printer gives error when trying to photocopy.


Hi,

The issue you are experiencing with your printer i.e error 2200 is related to "Scan Carrier Stall error" I believe the steps mentioned below will fix the issue,

1. Unplug the power cord from the wall socket.
2. Disconnect the power supply from the back of the printer.
3. Wait 15 seconds.
4. Reconnect the power supply to the back of the printer.
5. Plug the power cord back into the wall socket.
  1. Go to www.support.dell.com.
  2. Click on Drivers & Downloads.
  3. Under Option 2: Select a Product as printers .
  4. Locate the printer(s) 962 printer and click Go.
  5. Select an Operating System that is installed in your computer then choose downloads and look for Firmware.
  6. Download and install the firmware, then restart the computer and the printer, however please make sure that you do not restart your computer and the printer when the download and the installation is in progress.
I would appreciate if you could let me know if you have refilled the black cartridge, cause Dell printer often give error messages if the cartridges are refilled and not replaced with an original Dell one. If you have done so please replace the cartridge with a genuine Dell cartridge.

Regards
Malik Khan




Jan 24, 2008 | Dell 962 Photo All-In-One InkJet Printer

Not finding what you are looking for?
Ricoh Aficio GX3050N Printer Logo

469 people viewed this question

Ask a Question

Usually answered in minutes!

Top Ricoh Printers & Copiers Experts

quennie732

Level 2 Expert

393 Answers

Bernard D'Souza

Level 2 Expert

161 Answers

OfficeServiceAjnc
OfficeServiceAjnc

Level 2 Expert

181 Answers

Are you a Ricoh Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...