Question about Panasonic KX-T7630 Corded Phone

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'after hour' voice mail set, how to activiate it?

Just set up an 'after hour' voice mail but I don't know how to activiate it and because the manual got lost I don't know how to switch it on when the office are closed.

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  • jessicale Mar 02, 2009

    Thanks Carl for trying, I tried and it did not work.

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  • Panasonic Master
  • 2,460 Answers

You can force the system into nigjht mode with the *7801 command (*7800 puts it back into day mode). If your installer programmed automatic switching, it will only hold until the next timed event occurs. If there is no program, it will stay in whatever mode you put it in forever.

Carl

Posted on Feb 25, 2009

  • Carl Navarro
    Carl Navarro Mar 02, 2009

    So what do you plan on doing now?



    The sad part of a blind rating system is that you downgrade my solution without saying what happened. You have a phone connected to a system. It HAS TO BE a TDA system and the command codes for DAY/NIGHT service begin with *780 because that's what the manual says. It takes 4 or 5 other steps to set this up, but you didn't ask for those steps, only how to "put the system into night mode".



    I can take the TFT rating and keep my status. Next time I guess I'll remember to not even answer questions with multiple answers and just stick to the YES NO solutions.



    As for your solution, Consult a dealer.

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Greeting message


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There is no "simple" explanation for setting auto attendant. Each installation is different. You first of all, have to know which phone system and voice mail you have, then, know how the AA was set up.

For example, in a TVA voice mail, the setup is visual. you log in via the console and drag icons to the screen that maps the call routing. Since you start with custom menu 1, it sets your custom greetings 1,2,3, etc. In a TVS, you build custom service menus by hand.

While phone intercept is straightforward, trunk (line) is not. The voice mail knows whether the call is coming from a phone or a trunk and each has to be defined. In the case of an extension, you already know it goes to a voice mailbox and plays the greetings established for that person. In the case of a trunk, it may be a different greeting for each trunk for day, night, lunch, and break. Those parameters are all set in the TDA and TVx both.

I hope your head hasn't spun around several times, but the best idea is to sit with your voice mail administrator and phone system installer and get the picture of how the system was designed. You should get specific instructions of how the system handles calls and how you change greetings. You need to get the passwords and instructions for mailboxes 998 (message manager) and 999 (system manager) and a location of all greetings.

If you're into learning, a copy of the manuals for the voice mail and the windows software (if TVA) should have been delivered to your site with the system. In addition, the PT Programming manual (PTPM) can be requested from your dealer and it will allow you to make changes to your TDA.
Spending 5-10 hours with the manual some time will give you a better idea how the systems work.

Also, a spare PC with USB ports and a network card could get you remote maintenance from your dealer and maybe get you free or reduced cost maintenance and changes.

I know this is probably not the answer you're looking for, but I hope it helps.

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