Question about Brother DCP 165C Compact Color Inkjet Multifunction Printer

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Printer wont operate

Purchased new printer DCP165C- it was faulty so it was replaced with a new one i put the disc in to connect, said it was already connected. tried to print - nothing happens

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Hi im josh in cebu phils.may i help you friend? Friend if your new printer wont operate because an old software was installed already,thats why it says it was already connected and everytime you install the cd it will counterfieit the new software. so to solve this problem you remove first the old version of printer driver installed in your pc.go to control panel and and remove progrms then you remove the old driver there then reboot your pc. after rebooting install now your new printer driver together with your new printer. thats all hope i helped you.good luck

Posted on Feb 25, 2009

  • Joseph Baculan
    Joseph Baculan Feb 25, 2009

    hi im josh in cebu phils.may i help you friend? Friend if your new printer wont operate because an old software was installed already,thats why it says it was already connected and everytime you install the cd it will counterfieit the new software. so to solve this problem you remove first the old version of printer driver installed in your pc.go to control panel and and remove progrms then you remove the old driver there then reboot your pc. after rebooting install now your new printer driver together with your new printer. thats all hope i helped you.good luck

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Posted on Jan 02, 2017

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