Question about Fuji ASK-4000 Thermal Photo Printer

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Hi. I have a fiju ask 4000 and it has started to print slightly off line on the paper leaving a white border on the bottom and one side of the print. This border is about 4mm on the left and goes down to about 1mm on the right. Can you help please? John

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  • jkphoto Feb 25, 2009

    I would have thought that the head or something was out of line or something? would dirty heads caus this problem. The white border is very clearly defined as if it was a deliberate border. John.

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  • Fuji Master
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There should be an alignment procedure listed on the printer software utilities.
If the alignment procedure does not work, there is also a mechanical alignment procedure, that can be done by calling Fuji and following the step-by-step guidance.

Posted on Feb 25, 2009

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  • Master
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Do some maintenance cleaning on the print head of this printer and that should fix it...

Posted on Feb 25, 2009

  • Mark Gil
    Mark Gil Feb 25, 2009

    Yes a dirty head can cause that problem that's why it will be better first to do some cleaning...

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