Question about Xerox DocuColor 3535 Copier
You need a Xerox service laptop to communicate with the beast and reset it, that is what I was told by a Xerox Tech, Nasty I know but no other choice they got you.
Posted on Feb 26, 2009
There is no possibility to reset the second BTR using user interface.
You will need a technician with a proper laptop with COM1 port...and a proper program. Sorry to say but it is an END-OF-LIFE product.
The machine works all right with the message flashing. No need to reset it. Did you really change the 2nd BTR anyway? When its bearings get jammed you will be in BIG trouble.
Posted on Nov 29, 2014
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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