Will not shred but will go in reverse

There must be a button on the shredder you need to push so it works forward, this button has 2 options: forward for shredding, and backward to push caught papers out of shredder.

Can you describe the concern better? Is the transparency stuck inside the blades? Did it shut off the overload switch.

I assume you pushed the switch to reverse the blades to remove the transparency. You can assist this process by using a pair of pliers by grabbing the transparency and gently pulling while you reverse the blades. I have gone forward and backwards a couple of times when I put in credit cards that stopped the shredder.

Some shredders are great for thicker paper. If you put a thicker piece of card through, it should activate the switch located in the middle of the shred blades. The paper might be too light to push it forward. Also, if you click the feed catch beyond it's operating position, this can also stop the shredder with no lights.

It is possible that a small shred of paper is lodged at the sensor underneath the cutting blade.

1. • 1 Unplug the paper shredder. Empty the shreds from the collection bin. Pull as much stuck material as possible from the top and bottom of the shredder blades with pliers or use canned air and blow the edges of the blades.
     
   • 2 Place the paper shredder back on the collection bin base and plug the shredder back in. Rock the shredding direction back and forth between forward and reverse.
     
   • 3 Make two passes across the cutting blades while drizzling synthetic shredder oil. Switch the direction to forward to run continuously for one minute.
     
   • 4 Lower two sheets of clean paper into the shredder. The paper removes excess oil, metal fragments and debris from the cutting blades. Blast the blades with compressed air when you notice a build-up of small paper scraps that may cause a jam.
     

There is an infeed sensor that isn't being made for auto on which is just a simple flipper switch and if it doesn't work it is because there is paper jamming it. Unplug it and turn it over where the blades are and see if clogged up and if so than put back on and reverse it and than forward again until it releases if it has a reverse ,reverse it. If no reverse unplug and use a narrow object to clear from the bottom side

Does the machine even run in reverse???? Have you ever oiled the machine.???
Put some "shredder oil" onto the cutting blades while it is running in reverse then try running it forwards.
If you can hear the motor running but the cutting blades dont turn you will have to open it up to see what is broken.
For parts assistance you can contact Royal at 1-800-524-0799.

Try running the machine in reverse and putting some shredder oil onto the cutting blades to loosen things up. Then try running the machine in the forward direction but hold the paper in the eyes but dont let it go into the shredding blades...see if it runs forward.!
If it will do this then slowly try paper 1 sheet at a time..but put some shredder oil onto the sheets of paper you are shredding.
If the overload light still comes on without even letting you shred 1 sheet of paper then you likely have another problem...maybe the motor or pcb..you can contact Royal at 1-800-524-0799 for parts assistance.

Most likely the PC board has gone bad. It will cost over 100.00 from fellowes.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

screw it