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I have a Vista system, Home basic 64 bits. I want to print the report sheet from quicken 2008 for my income tax for 2008. I can not get it to print at all. I went through the "prepare a printer to print a report or graph", and it doesn't make a bit of difference. I go to: Reports, graphs, Income & Expense by catagory, then click, show report. It will not print it at all!!!!!! I have a HP PSC 2355 All-in-one printer, which has been operating excelent. Why do I have to pay when I have bought your product and can not get it work. That is insane. I wish I did not have to use your product at all!!!!!!!!!!!!!

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  • 423 Answers

Hi there. My name is Rob. I understand your frustration and I would like to help you.

First, I guess you have used this printer before on this computer right? If not, let's go to the control panel and see if your computer sees the printer. Do this:
Go to the Start button. Find control panel and click on it.
In the nex box, find the Printers icon and double click on it.
Can you see your printer listed? If not turn your printer off, and disconnect it from the computer.
Restart your computer and connect the printer again. THEN turn on your printer.
Go back to step 1 and repeat and see if it recognizes the printer.

If you have not used this printer on this computer before, you will need to install the printer drivers.
Unplug the printer from the computer and put in the disk that came with the printer and install the software and the drivers. When your done, make sure the printer is off, then reconnect it to the pc, and turn the printer on. It should find it.

If you don't have the disk that came with the printer, then disconnect your printer and go here:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-47767-1&lc=en&dlc=en&cc=us&product=422000&os=2100&lang=en

Click the blue download button. Install the software package. When your done, reconnect your printer and turn it on.
Now you should see it when you go to control panel/printers.

Let me know if that helps. You can leave me a comment and I will answer any questions you might have.

Rob

Posted on Feb 25, 2009

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Hi,

try to print it to a pdf document and then print the pdf document.
download and install this
http://www.cutepdf.com/

ones you have installed it go to quicken and print, then select the cutepdf printer, and save it to your desktop as a pdf. then open the pdf and print it to your printer.

Posted on Feb 25, 2009

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    An expert who has achieved level 3 by getting 1000 points

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  • Master
  • 547 Answers

Try new folder to desk top then move files to there then print thank you for useing fixya please rate me

Posted on Feb 25, 2009

  • albert getty
    albert getty Feb 25, 2009

    is your problem solved?

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  • 6,487 Answers

Just to clarify can you print with other application that you have like Microsoft excel or microsoft word or you canot print at all? and by the way we're not connected to HP at all that;s why you need to pay the support from us..

Posted on Feb 25, 2009

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