I have this same printer. The print cartridges have chips in them that disable them after a certain amount of print jobs, even if there's still ink inside. You can not refill them. I will never buy another Lexmark, they are obviously a greedy company that cares little about their customers.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I have to ask this question of you, just to make sure this is not an issue.Are you using a factory new ink cartridge? Please consider the following: If you are using a refilled or third party cartridge that may well be your problem.Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges. They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead. If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges Don
unfortunately you can not reset it. If you refilled your cartridge rather than replacing it then its very possible the print head on the cartridge is damged and no longer working. Its best to either refill a cartridge once or not at all. The print heads on the cartridge are not desinged for that type of use. If a replacement cartridge doesnt fix the problem then you probably have a bad print head inside the printer.
It's possible the printer "remembers" the cartridge you refilled. Some printers have specific cartridge recognition built into them. It's to ensure you actually replace the cartridge instead of refilling it with ink which the printer manufacturers don't recommend. Apart from using a different cartridge, you can do a power reset (unplug the printer for 20 minutes) and attempt to use the same cartridge again.
You still can use the refill that in the kit as they all based on the same method, let you know.Please see that grant me your approvals by rating my service and I hope that I can serve you again the future.
Wow, nice "solution," Printech. That is BS. There has to be a way to trick this printer into using refilled ink. If not, why would they sell refilled ink kits for this printer? Cut the **** and give us a SOLUTION. I refuse to pay $30 for a "certified Lexmark" cartridge when I can spend $15 for a refilled one.
There are a couple ways to trick it into accepting the cartridge. You can put a different one in, take it out and then put the filled one in. Or you can find a refill kit with instructions on what contacts to cover with tape and you have to do it 2 or 3 times to get the printer to reset. Sometimes you can shut off the computer and printer for 20 min and start it up again. Or you can get the sledge hammer and smash the stupid printer before it sucks up your life savings and vow never to buy from a company that profits from causing problems that they tell you can only be solved by using more of their overpriced solutions.
Hey....I solved the lexmark out of ink problem!!!HA!!! what you have to
do if you want to refill these is "pop" off the top of the cartridge.
It is not easy as it is glued down...using a small screwdriver
preferably a small flat jewelers screw driver you can peel back the
plastic that seperates the "lid" of the ink cartridge. you have to use
a little force but you can get it off. Once you do this the cartridge
will always read full!!!!!! just tape it or super glue it back on. You
never have to take it off again! although I recomend cleaning the ink
sponges inside every 3 refills. but this works great.....ha ha
lexmark.....I got ya!!!!