My ice maker will dispense water into the maker, freeze it but will not dump. I have tested the motor, thermostat, heater and all check good. The last thing I checked was the voltage which is the first thing I should have checked is just over 100 VAC on the Black & White wires coming from the freezer connector. It is also just over 100VAC on the Black & Brown wires. I checked another fridge and it a solid 120 VAC on the above mentioned points. What would cause the low voltage?
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Most likely the water control valve located on rear near floor where fresh water enters the dual water control valve. The part number is 4389177 and it has a coil to open the dispenser and a coil to open the ice maker side. You can test your ice maker by filling with tap water and if the water freezes and the ice dumps and the valve does not open you can bet on the valve. If nothing happens then the thermostat is out most likely in the ice maker. Thanks, Sea Breeze
You have a thermostatically controlled heat release ice maker. Any number of issues can cause a failure to "dump" the ice. The harvest is started when the thermostat closes. A motor rotates the ejector fingers which are at rest in the 2 o'clock position. The ice maker operation will stall until the heater releases the ice from the mold. After the cubes are ejected into the ice bucket, the water valve will refill the mold with water to begin the next cycle. Lack of ice dispensing could be a failed thermostat, heater, motor or switch contact withing the ice maker module. You could simply replace the ice maker and save the expense of the service call.
Most times that will be the water control valve on the rear of refrigerator and most times they come as a pair or dual one side for water dispenser and other side for the ice maker. You can test to see if the ice maker is defective by turning switch on and fill with tap water. When it freezes and dumps but no water refills the ice maker then the valve for the ice maker side is defective and will need to be replaced as a pair. If you fill ice maker with water and it freezes and then does not dump then most likely the ice maker is defective.Thnks Sea Breeze
As long as the ice trays are filling with water, it's not actually the function of the ice maker to make ice. Ice simply forms because the freezer compartment is cold.
The icemaker's function is to sense when ice is formed in the trays and to dump the ice into its container.
This requires the use of a thermostat to sense the water/ice temperture and 'tell' the icemaker when it's time to dump the ice.
During the dump cycle, a heater briefly comes on as the arm swings through the ice cube compartments to assist in loosening the ice cubes and make them easy to dump.
If the icemaker is filling with water but you get no ice, I suspect that either the control circuit (thermostat, relays, and wiring) is not 'telling' the heater to come on, or the heater is burned out.
Some units also have a timer circuit such that both the timer contacts and the thermostat contacts must be close in order to initiate a dump cycle (i.e., it must be time to dump and the water in the cubicles must be frozen).
A skilled homeowner could make these repairs, but if you don't feel comfortable taking your icemaker apart and testing the components, I advise leaving the job to a qualified repairman.
It’s more likely that your 61005626 Dual Outlet water control valve has become defective on the side that turns the water on for the ice maker. Sometimes the ice maker is the reason for this problem. The ice maker has a temperature thermostat that sometimes goes bad and will not tell the water control valve to come on after dumping the ice and the end of its cycle. The part number for the temperature thermostat is 627985 you can test the ice maker to see if the thermostat is bad by filling it with tap water and allowing the water to freeze. If after freezing the ice maker cycles and dumps the ice but does not refill with water then the water control valve needs to be replaced. Try that test and let me know what you find, Thanks, Sea Breeze
Most times it's the water control valve on the rear of refrigerator and near the floor. And you can test the ice maker by filling with water. Let it freeze and if it dumps the ice and does not refill then the water control valve. If the water freezes and nothing happens the the ice maker is the problem. If you had your model number I could tell you part numbers. Anyway try that and let me know your findings. Kenmore uses a model number like 312.54689 for example found on front near floor and behind the fresh food section door. Let me know, Thanks Sea Breeze