Question about Xerox WorkCentre M15i Laser Printer
HAVE FOLLOWED THE DIRECTIONS IN THE USER/REPAIR MANUAL THROUGH THE MENU/EXIT THEN #1934 BUT CANNOT GET INTO THE MEMORY CLEAR LCD DISPLAY. IS THERE AN ALTERNATIVE OR IS MY COPIER CONSOLE DEFECTIVE.
Once you press menu #1934 you have to then press the machine status button then scroll to maintenance, then scroll to clear memory. Once you do that repeat entering the tech mode, press machine status, maintenance and perform a shading adjustment with 5 pieces of paper on the glass, that will recalibrate the scanner.
Posted on Feb 28, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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1. Enter Service Mode by pressing [MENU] [#]    
2. If you do not see the Tech Mode menu press the menu button again. (You need to enter the key sequence quickly.)
3. Select Tech Menu
4. Select DataSetup
5. Arrow to Clear Counts and press Enter
6. Enter Password 1934
7. Arrow to desired counter and press Enter.
The display will show Clearing Counts and then return you to the Tech Menu. Press exit several times to exit the Tech Menu and then power cycle the printer.
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