Question about LaCie 500GB d2 Quadra 500 GB USB 2.0 Hard Drive

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It wont recognize files and i cant eject it

 I just plugged my hard drive in with photoshop running and tried to save a file to it but the program crashed. when i tried to eject my hard drive it said that it couldn't because it was in use but there are no programs running and when i opened up my hard drive on my desk top it was totally empty.
what should i do? can i just ignore the warnings and turn it off and see if it will work then? will that damage my files? how can i stop this from happening again? it is a d2 quadra 500gb hard drive, hardly 6 months old

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Just restart your computer, this should fix all problems, don't worrie it will shut everything down and won't break anything. Can't say for sure on the files though they should be fine, if your computer froze however this is a different story.

If your in a program that is writing to your hard drive it's a good idea not to plugg hardware in as this can overload you ram or interfear with other prosseses. Just think if you will want the thing before you start your project.

Posted on Feb 25, 2009

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I can't open the program to see what files are in the external drive


Ejecting does not remove or turn off the power it merely lets the computer know that the device is not to be used until plugged in again.
If the file format is not recognized by your operating system, format the drive and install your computer's file system on it.

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Assuming the thumb drive is working and the computer's ports are working and has sufficient space, you use the drive like a floppy disc. Plug it in and wait until the computer recognizes it. Either edit the document in the appropriate program and then save it to the USB drive (for most File > Save As, choose location and name the file (if needed) and then click Save or OK).

Alternatively, use the File Explorer (in Windows) and navigate to the directory where the file is stored (Computer (My Computer) > Users/(user_id)/My Documents (or My Pictures or whatever folder) is the default for many applications these days). Left click on the file and drag to the USB drive on the left column (under Computer); it should default to asking if you.

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Every time I try to open the program, I'm getting this: Adobe Photoshop Elements 6.0 (Editor) has stopped working. Windows can check online for solution to the problem. Check online for a solution and...


Do Solution 1 first, then try Solution 2. Proceed to Solution 3 only if you wish to operate your device directly from within Photoshop or Photoshop Elements Editor.
Solution 1: Disable the TWAIN plug-in. Photoshop and Photoshop Elements Editor do not load plug-ins whose file name begins with a tilde (~). Rename the TWAIN plug-in to prevent Photoshop and Photoshop Elements Editor from loading it.
To disable the TWAIN plug-in:
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      Photoshop CS5: Navigate to C:\Program Files\Adobe\Adobe Photoshop CS5\Plug-Ins\Import-Export\
      Photoshop Elements 6.0 Editor: Navigate to C:\Program Files\Adobe\Photoshop Elements 6.0\Plug-Ins\Import-Export\
    • If you are using a 64-bit edition of Windows:
      Photoshop CS4: Navigate to C:\Program Files (x86)\Adobe\Adobe Photoshop CS4\Plug-Ins\Import-Export\
      Photoshop CS5: Navigate to C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Plug-Ins\Import-Export\
      Photoshop Elements 6.0 Editor: Navigate to C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\Plug-Ins\Import-Export\
    Note: If you do not know which edition of Windows you are using, see Determine whether your computer is running a 32-bit or a 64-bit edition of Windows (kb407673).
  2. Rename Twain_32.8BA to ~Twain_32.8BA. (You may not see the filename extension .8BA.)
When the TWAIN plug-in is disabled, you cannot operate your device by choosing File > Import > [Device name] in Photoshop or Photoshop Elements.
If you do not wish to operate your device directly from within Photoshop or Photoshop Elements, then you can use other software -- such as the software that came with the device, the Windows Scanner And Camera Wizard, or Windows Photo Gallery -- to operate the device and save image files from the device. (For instructions, see the documentation for the other software.) Then you can open those files in Photoshop or Photoshop Elements.
Solution 2: Disable older scanner files in Windows. If Solution 1 does not solve the problem, open the C:/WINDOWS/Twain_32 folder and move all files in that folder except the wiatwain.ds file to another location. Older scanning files in this folder can cause problems with more recent drivers and applications.
If you would like to operate your device directly from within Photoshop or Photoshop Elements, then proceed to Solution 3.
Solution 3: Troubleshoot installed drivers and re-enable the TWAIN plug-in. If you use a scanner, all-in-one printer, or another TWAIN-compatible device on your system, then the device's driver may be out-of-date. Download the latest version of the driver for your device from the manufacturer's website. Follow the manufacturer's instructions to install the driver. (If you have more than one TWAIN-compatible device, then download and install the latest driver for each device.)
After you have installed the latest driver for each device, re-enable the TWAIN plug-in and restart Photoshop or Photoshop Elements.
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      Photoshop CS4: Navigate to C:\Program Files (x86)\Adobe\Adobe Photoshop CS4\Plug-Ins\Import-Export\
      Photoshop CS5: Navigate to C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Plug-Ins\Import-Export\
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  2. Rename ~Twain_32.8BA to Twain_32.8BA. (You may not see the file name extension .8BA.)
If Photoshop or Photoshop Elements successfully starts with the TWAIN plug-in enabled, then you can operate your device by choosing File > Import > [Device name].
If Photoshop or Photoshop Elements fails to start, then the driver for one or more TWAIN-compatible devices that you no longer have or no longer use may be causing the problem. (A driver will remain on the computer even after you disconnect a device.) Identify each device that you do not use, and then follow the manufacturer's instructions to completely remove each device's driver.
After you remove the driver for each device that you do not use, restart Photoshop.
If Photoshop or Photoshop Elements still fails to start, then the driver for one or more of the devices that you currently use is incompatible with the TWAIN plug-in. In that case, disable the TWAIN plug-in (see Solution 1: Disable the TWAIN plug-in) and leave it disabled. (You may also wish to periodically check the device manufacturer's website for driver updates. If an updated driver becomes available, then repeat this solution.)

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