Re: Silent Partner dishwasher doesn't wash items in top...
How old is the unit. The milky substance is soap residue. We find it a lot with dishwasher that are not getting enough water, using too much soap and with using old soap. I suspect water troubles. Let the unit fill and open the door the water should be within approx. 1/4 to 1/2 inches from touching the element.
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Your water pressure is not high enough in the dishwasher to wash the dishes on the top rack. The most common reason is that the pump in your dishwasher cannot pump fast enough to keep the water pressure up. That is because the shaft that drives the pump impeller also drives the macerator cutter that grinds up bits of food fine enough for it to pass through the screen and out to the drain. Over time, small bits of bone, broken glass, eggshell, and other items that are too strong to be cut up by the cutter end up sitting in the area where it has to spin, and they prevent it from spinning fast enough to pump enough water to the top rack with any pressure. It is simple enough to repair. You need to take out the racks, remove the bottom arm and clean out the little macerator. Once that is done, it should work great again.
If the film is only on glass. wash the glass with a citrus cleaner, if they get clean then your glass ware may have been etched by your had water and the detergent from your dishwasher is staying in the etched glass.
If this is not the case, then your dishwasher might not be getting the proper volume of water, witch will decrease the pressure of the wash arm or your spray arm might be dirty.
In my experience, you probably have a clog in the spray arm/arms for the top rack. Take the arm(s) out and see if the holes in them are clogged. Rice, plastic wrappers, and glass from dishes that broke in there are the most common culprits I've seen.
This "milky-like" film is hard water build up in your dishwasher that is depositing it back onto your dishes. To solve this you can get the product called Lemi-Shine at any store or on line. The first time you need to put about 2 heaping table spoons into the dishwasher with no dishes in it and run a normal cycle. Then load and put 1 table spoon in it for about 4 times and you will see the "milky-like" film go away. After that you will need to do a Lemi-Shine cleaning 1 a week. The Lemi-Shine has the directions on the container. I know this cause I use to have the same problem at my house and this works. Good luck. And thank you for the question.
Hi, is the wash arm underneath the upper basket turning freely and is it not blocked with any food particles? I've had items out of my dishwasher with a similar problem and it's been when the upper wash arm has been blocked or a spoon has fell through and prevented it from turning and washing properly.
brittgee, there has been a number of service flashes on this model. One that has to do with the upper spray arm assy. Complaint is poor washability; gritty glasses, food redeposited on glasses, especially in the corners. They redesigned the upper spray arm to improve water spray to all corners of the upper rack. The new part number is 8269022. They also redesigned the third level spinner for more consistant rotation and better washability. This was also under a service flash. Part number.8193768. Other reasons for poor wash would be; low water temperature, rinse aid disp. not working, loading etc. Catriver...post back.