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I have a Gateway M-6824 laptop running Vista Home Prem 32-bit. It has a Sony Optiarc DVD RW AD-6375A ATA Device which has stopped working. Unable to find any drivers for it. Help!!

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Hi marjan425,

there is no need for a driver to be installed since this kind of hardware is supported by any version of Windows by default. Please shut down the laptop, remove the entire drive from the laptop (first have a look in your laptop's manual to find out how to do that!), then restart the laptop, wait for Windows to come up, log in to Windows and then insert the drive again. Now Windows should load the drivers for the drive and make it useable for you. In case it doesn't, the drive is defect most likely. In that case please contact your hardware vendor for a replacement.

Good luck and greetings from Germany,

noris017

Posted on Feb 25, 2009

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